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Triodos Bank: Current account reviews

4.95
Based on 10,943 reviews, last reviewed 16th May 2026
1924% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026
Stefan S's avatar
Stefan S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10943)

I am so pleased to be able to bank ethically , and b...

5
I am so pleased to be able to bank ethically , and be able to have a choice to choose a bank that aligns with my values Reviewed on: 20th April 2026

Accessible, polite and efficient

5
Accessible, polite and efficient all with great customer service Reviewed on: 20th April 2026

Good online

5
Good online experience . Prompt service Reviewed on: 20th April 2026

Improved app and good ethics

4
Have always found them good to deal with and the app has improved a lot in the last year. It previously had very limited features but now has everything that I want to do regularly. Really like their ethics and knowing that they are trying to use their money wisely Reviewed on: 20th April 2026

Pleased to know my money is doing good and important...

5
Pleased to know my money is doing good and importantly doing no harm Reviewed on: 20th April 2026

Always easy to get hold of.

5
Always easy to get hold of. Simple and effective communication. Good products and app. Reviewed on: 20th April 2026

An ethical bank that values you as a customer and pr...

5
An ethical bank that values you as a customer and provides great service - what’s no to love! Reviewed on: 20th April 2026

Good bank

4
I have found the bank very helpful and responsive when needed. Its good to know that the bank is ethical too. Reviewed on: 20th April 2026

Most excellent customer service

5
Whenever I have called Triodos with an account query, they have patiently stuck with me and made sure I've got what I needed, and explained in detail how to get the most out of the app. As a member of generation for whom holes in the wall were new, this has been invaluable for me. Topping that is the sense that this is truly ethical banking - not finding arms or fossil fuels like other mainstream banks do. The service charge is gladly paid for such great service. Reviewed on: 20th April 2026

While there's still time

5
It makes such a change to be with a thoughtful, environmentally savvy, ethical bank that offers a complete range of options for minding my money whilst caring for our planet. I recommend Triodos Bank to all my friends, while there's still time, why not? Reviewed on: 20th April 2026

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