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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

A bank with good ethics

I’ve got a current account with them and I have had it for a few years now because I like their ethics. The times I’ve needed to contact them their customer service has been good and their online app is easy to use. I just wish they did children’s accounts. Reviewed on: 20th April 2026

Depositing cash

I find it a bit annoying that putting cash into my account is not simple. Other than that my experience has been good. Reviewed on: 20th April 2026

Ethical banking with great customer service

Very good customer service and I appreciate their ethical approach. Their app and products are not as expansive as the likes of Monzo but that’s not an issue for me. Reviewed on: 20th April 2026

Helpful responses through messages when I have had q...

Helpful responses through messages when I have had queries Reviewed on: 20th April 2026

I joined this bank especially because of the importa...

I joined this bank especially because of the importance of ethical investment. The staff are always helpful, informative and cheerful on the phone. One drawback is that some places (eg the Post Office) won’t process a cash withdrawal from a Triodos card. Sometimes inconvenient. Reviewed on: 20th April 2026

I am so pleased to be able to bank ethically , and b...

I am so pleased to be able to bank ethically , and be able to have a choice to choose a bank that aligns with my values Reviewed on: 20th April 2026

Accessible, polite and efficient

Accessible, polite and efficient all with great customer service Reviewed on: 20th April 2026

Good online

Good online experience . Prompt service Reviewed on: 20th April 2026

Improved app and good ethics

Have always found them good to deal with and the app has improved a lot in the last year. It previously had very limited features but now has everything that I want to do regularly. Really like their ethics and knowing that they are trying to use their money wisely Reviewed on: 20th April 2026

Pleased to know my money is doing good and important...

Pleased to know my money is doing good and importantly doing no harm Reviewed on: 20th April 2026

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