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Triodos Bank: Current Account reviews

4.93
Based on 5,534 reviews, last reviewed 31st Jan 2025
12400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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6%
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0%
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0%
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Latest highest rating:

5

Excellent products and customer service. Excellent products and customer service. Quick response to queries. No long waits to speak to a person Reviewed on: 31st January 2025
Sara Ward's avatar
Sara Ward

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5534)

Review of the Triodos Bank, Current Account:

Triodos are great

5
Triodos are great - the App is very easy to use and I can get through to a human easily on the phone! I love knowing my money is being used to do good and not funding fossil fuels or destruction of the Amazon. Reviewed on: 2nd August 2024

Trust worthy bank

5
Friendly an excellent advice given when had to call by phone! Reviewed on: 23rd January 2025

Great bank

5
Very friendly customer service. Triodos shows we don't need to ruin the planet in order to manage our finance. I love that they support ethical projects. Reviewed on: 23rd January 2025

Outstandingly ethical, efficient and easy to use.

5
I have a Triodos current account and manage it via the app, which has always been very efficient. Triodos is outstandingly the most ethical bank, which is very important for me. The only time I had to contact customer service (when I was changing to the app from a digipass) the agent was friendly, helpful, and did not make me feel rushed. Reviewed on: 23rd January 2025

Straightforward information about how they use my mo...

5
Straightforward information about how they use my money ethically. Very informative AGM. Open and trustworthy vibe in all dealings. Reviewed on: 23rd January 2025

Very happy with Triodos Bank

5
I am more than satisfied with the service Triodos Bank provides me with. I am a retired single person and I have every confidence in them. They are approachable and always helpful without making one feel like a 'small cog' in the picture! Reviewed on: 23rd January 2025

Regular online banking works well and smoothly.

5
Regular online banking works well and smoothly. Whenever I've needed to contact the bank I've received a prompt, polite, friendly and helpful response. Reviewed on: 23rd January 2025

Helps me bank with a clear conscience

5
It's great to be a customer of a bank I can trust, who I know are not motivated by profit at all costs. They value community and protecting the planet, and it makes me proud to bank with them. Reviewed on: 23rd January 2025

I've been blown away by their pioneering approach to...

5
I've been blown away by their pioneering approach to ethics Reviewed on: 23rd January 2025

Excellent product and service

5
Easy to open account with excellent app based service and great customer comms Reviewed on: 23rd January 2025

Ticks all my boxes.

5
I’m more than satisfied with the customer service I have received from Triodos. I chose them because of their environmental and ethical stances. I was pleased to find that their customer service matched those stances Reviewed on: 23rd January 2025

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