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Triodos Bank: Current Account reviews

4.93
Based on 5,534 reviews, last reviewed 31st Jan 2025
12400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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94%
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6%
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Latest highest rating:

5

Excellent products and customer service. Excellent products and customer service. Quick response to queries. No long waits to speak to a person Reviewed on: 31st January 2025
Sara Ward's avatar
Sara Ward

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5534)

Review of the Triodos Bank, Current Account:

Triodos are great

5
Triodos are great - the App is very easy to use and I can get through to a human easily on the phone! I love knowing my money is being used to do good and not funding fossil fuels or destruction of the Amazon. Reviewed on: 2nd August 2024

Ethical and helpful.

4
I've had, largely, a positive experience with Triodos since switching my account to them more than a decade ago. It really is ethical but it's also conscientious in the way that it helps with any questions or problems I have to contact its helpful advisors about. Reviewed on: 23rd January 2025

Ethics first service second

5
I am well served but more importantly I know my money is not being used to support setups that are against my values. Reviewed on: 23rd January 2025

Makes me feel good about what I'm doing with money

5
Since joining Triodos I have nothing but a good experience, I also feel engaged with regular communications, I'm in touch with how my money is important and is helping to make a difference, not just to my own life. Reviewed on: 23rd January 2025

Proud customer

5
Triodos customer service is friendly - you speak to a human being. And their environmental actions really appeal to me. I’m proud to be a customer Reviewed on: 23rd January 2025

Feeling good for making a positive change.

5
I thought about moving to Triodos for years. I hesitated because they are not a high street bank and stuck for ages with what was familiar, and felt bad about it. There are a few things that are not as convenient as they were with my old bank but the feeling of taking a step towards positive change in the world, actually taking action, really outweighs those relatively small inconveniences. Every time I pay with my Triodos bank card I feel happy, proud and that there is hope for the world. Reviewed on: 23rd January 2025

Friendly customer service

5
Triodos offer friendly, person centered customer service which makes me feel like a valued customer. Additionally their focus on sustainability is real and not green washing but are participating in a different way of banking that showcases the way to a better future. I'm grateful to Triodos for this and also proud to play my part in changing the banking system for good. Reviewed on: 23rd January 2025

Very happy with Triodos a bank that shares my ethics...

5
Very happy with Triodos a bank that shares my ethics and visions for the future. Reviewed on: 23rd January 2025

I love everything Tridonos is doing for us

5
I love everything Tridonos is doing for customers and society. Reviewed on: 23rd January 2025

Honest, transparent current account

5
Honest, transparent, and fully lives up to their stated principles. A good app that is easy to use. Reviewed on: 23rd January 2025

A Good Move

5
Moved to Triodos when our previous bank began to take us for granted. Their attitude was very much take it or leave it. Telephone support declined in efficiency and respect and it was rare to find someone who knew what they were talking about. Triodos is the reverse. Whenever I have needed to make contact they have been friendly, helpful, efficient & respectful Reviewed on: 23rd January 2025

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