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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Ethical and transparent

I am pleased to be a Triodos Bank customer principally because I value their approach to ethical banking. The approach they take is refreshingly robust and avoids greenwashing. An important aspect is the transparency regarding where your money is invested and what it supports. The ability to view what the bank supports in our area is also important. From a customer service perspective there has been a major improvement in the online banking experience. Whenever I have need to contact the bank by telephone, the staff are always very helpful. One disappointment was the discovery that the bank is not currently offering Junior ISAs, Reviewed on: 21st April 2026

New account teething problems

I recently opened a joint account but despite various calls my husband is still not able to access the account. We’re told someone will call us back but that doesn’t happen. Reviewed on: 21st April 2026

Great ethical bank

I'm really happy to be using a bank that has strong ethical credentials and avoids the harmful tactics used by mainstream banks. Reviewed on: 21st April 2026

Fabulous guilt-free current account

Triodos Bank's Personal Current Account offers guilt-free everyday banking through its convenient mobile app. Insights on your spending are provided and I can rest easy, knowing my money is only lent to organisations doing good in the world. There is a £3 monthly fee but this is worth it for the peace of mind and to fairly share the costs of running the account. Reviewed on: 21st April 2026

You can trust Triodos Bank

You can trust Triodos Bank to use your money in a way that is beneficial for people and the planet. And there's always a human being to talk to if you have a question or problem. Reviewed on: 21st April 2026

Ethical, friendly, and they answer the phone quickly.

Ethical, friendly, and they answer the phone quickly. 10/10 Reviewed on: 21st April 2026

I love that Triodos are an ethical bank.

I love that Triodos are an ethical bank. I love that when I phone someone answers without me having to press 1 etc. the person on the phone sounds like a real person, is professional and friendly. I love how advertising is usually of older interesting looking women. I like how my card is beautiful and the numbers are easy to read and stand out. my main reason for banking with Triodos is because I know that my money is not being invested in war, murder or destruction. I know that the money is invested in ethical organisations. This makes me very happy. Reviewed on: 21st April 2026

Triodos Bank best for ethical banking and friendliness

Triodos Bank are very responsive and helped me a lot with security issues. It is easy to get in touch with them and customer service ice are friendly and helpful. I love that they invest in ethical companies. I know my money is in safe hands. The app is easy to use too. Reviewed on: 21st April 2026

Best bank, best customer support!

I've was delighted to learn of Triodos some years ago & have banked very happily with them ever since. Whenever I've landed myself with a problem I've had no difficulty in getting through to their support number, invariably receiving a friendly response with the problem solved swiftly & efficiently. I have to admit that any problems along the way (as far as I recall) have been of my own making! Reviewed on: 21st April 2026

We can see where our money goes.

This is the bank I choose to use because the way it is funded is transparent. My banking is not subsidised by others who can't afford it. Reviewed on: 21st April 2026

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