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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7589 reviews)

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4.94

Based on 7,589 reviews, last reviewed 18th Apr 2025

104450% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The things I like about my Triodos current account! If I ever have any queries, staff answer the phone promptly and are very helpful. Transferring my current account to this bank went smoothly. If there... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Poor Customer Service, really poor My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpfu... Read more Reviewed on: 18th April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7589)

Review of the Triodos Bank, Current Account:

Great ethical bank, with a feel good vibe for making...

Great ethical bank, with a feel good vibe for making the world a better place through financial services. Reviewed on: 6th March 2025

The things I like about my Triodos current account!

If I ever have any queries, staff answer the phone promptly and are very helpful. Transferring my current account to this bank went smoothly. If there is any suspicious activity on my account, I get a text straight away. I was rather wary at first about using a phone based bank account - but I am now a total convert and find the phone app very easy to use. I haven't had any problems banking with Triodos. Reviewed on: 18th April 2025

It feel great to know where you are saving your mone...

It feel great to know where you are saving your money is doing good. Reviewed on: 18th April 2025

bank that cares for our environment and is transparent

It is a relief to be with a bank that cares for our environment. My queries and problems are always solved efficiently and easily. I am grateful for the transparency it is refreshing. Reviewed on: 18th April 2025

Poor Customer Service, really poor

My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpful staff, and unresolved issues—even for simple requests. The lack of urgency and care has made banking with them frustrating. For a bank that claims to value people and transparency, the reality has been the opposite. We expected better support but now regret choosing Triodos. Until they improve, we cannot recommend them. Reviewed on: 18th April 2025

The account is good

The account is good and offers a competitive rate of interest and I'm kept informed and up to date with the bank and its ethos Reviewed on: 18th April 2025

Timely and personable

The response time and ability to walk you through a problematic transaction is far beyond anything I've experienced with any other financial service. They are quick to respond and it's always a.person with time to speak to you properly. It seems very secure service too Reviewed on: 18th April 2025

Helpful, efficient, courteous, proactive and ETHICAL

Triodos bank has always been helpful, efficient, courteous and proactive. They provide helpful advice when I need it, keep me informed and at the same time are acting ethically with my money, In a world where fairness and justice seem to be in increasingly short supply, the ethical behaviour of a bank is of greater importance than ever. Reviewed on: 18th April 2025

Efficient & Ethical, right up my street!

No fuss banking, no extra charges, easy to use secure app. When I’ve had a query it’s been dealt with promptly and satisfactorily. I have a savings account too & it’s easy to move money between accounts, with the added bonus of knowing that my money is being used to support other people and do no harm! Reviewed on: 18th April 2025

Great App.

Great App. Quick to transfer from our previous current account. Reviewed on: 18th April 2025

Ethical Bank

Ethical with good customer service and easy access. Reviewed on: 17th April 2025

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