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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7900 reviews)

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4.93

Based on 7,900 reviews, last reviewed 22nd Apr 2025

118250% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Positive interactions Positive interactions whenever I've needed to call the helpline. I like that I can use a password as I'm not happy with the use of biometrics. Reviewed on: 22nd April 2025

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7900)

Review of the Triodos Bank, Current Account:

Long time customer - Triodos is easy and works well

I've been with Triodos for years now. It is a very easy bank to have an account with, both the app and the browser are quite straightforward to use, and I've always been able to do what I want. The FAQs work ok (I occasionally have to look up how to cash a cheque - who even uses those these days?). It's been quite easy to get in touch with customer service on the phone on the few occasions where I've had to do so, especially if it was a security-related question they pick up almost instantly which is very reassuring. The only sad thing is I wasn't able to get an account for my teenage daughter as she is still too young so I will have to wait until she's older before I can get started with the right bank. Reviewed on: 21st April 2025

Positive interactions

Positive interactions whenever I've needed to call the helpline. I like that I can use a password as I'm not happy with the use of biometrics. Reviewed on: 22nd April 2025

An amazing ethical bank.

An amazing ethical bank. Customer service is amazing. It feel so personalised and they really respect me as a customer and a person. Reviewed on: 22nd April 2025

Environmental credentials are the best I know for a...

Environmental credentials are the best I know for a bank. Reviewed on: 22nd April 2025

Triodos Bank always keep informed about my Online Cu...

Triodos Bank always keep informed about my Online Current Account. They are always helpfull to me if I have any information that I need to be answered from the phone, Reviewed on: 22nd April 2025

Straightforward, efficient and impactful.

Straightforward, efficient and impactful. With many organisations it is a matter of how you are being lied to, not if. With Triodos you get exactly what they say, and all with a friendly smile. Reviewed on: 22nd April 2025

Just great!

I have banked with Triodos for many years and am really happy that I have. Not only does it feel good puttin my money to good use, but Triodos continuously improves their services and interface. Highly recommend. Reviewed on: 22nd April 2025

Calm and dynamic

I started to bank with Triodos in 2023 attracted by their ethics and community focus, I have found them to be professional, responsive and sensible, the online system has functioned well and the app is great, I have experience of very poor banking ethics and approach in the past (always trying to sell financial products) and so it's great that I'm banking with Triodos. Reviewed on: 22nd April 2025

I love that my bank is properly ethical.

I love that my bank is ethical, conscientious and mindful. I hope Triodos can also grow a micro lending division to eradicate all payday loan sharks. Reviewed on: 22nd April 2025

Banking for good

We transferred several accounts from Barclays, the whole process has been smooth, the app works great and we feel that our money is working for good rather than being used to prop up the fossil fuel industry. Reviewed on: 22nd April 2025

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