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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

2129% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10942)

I opened a current account with Triodos years ago be...

I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount for banking services, instead of trying to recover their costs through other means. Reviewed on: 1st May 2026

Reply from Triodos Bank Hi Helen, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Nukes are my red line - Don't Bank on the Bomb

It's important to me to have an ethical bank and I am pleased that Triodos seem to be very strong on this key and decisive factor for me in choosing where I bank. I was pleased to see their recent column on "why banks shouldn't fund war". https://www.triodos.co.uk/articles/2026/why-banks-shouldnt-fund-war Reviewed on: 1st May 2026

Reply from Triodos Bank Hello, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

No email

Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

Customer service is brilliant

Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Reply from Triodos Bank Hi Paula, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

Great customer service.

When you need help you can talk to a person easily and quickly. Reviewed on: 27th April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 28th April 2026

All I need to for my banking is straightforward and...

All I need to for my banking is straightforward and I like the ethics of the bank Reviewed on: 25th April 2026

Reply from Triodos Bank Hi Christine, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

My journey with Triodos

My journey with Triodos has been smooth and filled with ease. The app is intuitive and easy to use. Customer communications are clear and come at the right frequency. Their app redesign was seamless and I have experienced no problems with their updates. Its also key for me to know qhere my money is going and what my bank is investing in. There are so few providers out there that align with my values or even demonstrate how they uphold their own values in a meaningful way. Reviewed on: 25th April 2026

Reply from Triodos Bank Hi Niamh, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 28th April 2026

They answer the phone quickly, are very helpful and...

They answer the phone quickly, are very helpful and don't fund fossil fuels. Reviewed on: 25th April 2026

Reply from Triodos Bank Hi Emma, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

A caring bank

The mobile app is very easy to use. I also like it that my money is invested ethically Reviewed on: 24th April 2026

Reply from Triodos Bank Hi Jane, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 28th April 2026

Amazing ethical bank

Amazing ethical bank, great app which is very easy to use. I've been a customer for a few years and have had no problems with them. Reviewed on: 24th April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 28th April 2026

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