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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.52 (498 reviews)

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4.47

Based on 498 reviews, last reviewed 17th Apr 2025

1600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

Its been great nothing to complain about Its been great nothing to complain about Reviewed on: 17th April 2025

Latest lowest rating:

1

Don't listen very poor communication don't under... Don't listen very poor communication don't understand Reviewed on: 17th April 2025

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Vanquis Credit Card reviews (498)

Review of the Vanquis, Credit Card:

Late payments means three phone calls a day until you pay

Never miss one payment or you can expect based on my experience excessive Debt collection with * up to three phone calls per day plus * text messages * emails * letters Although this may seem unusual it is not illegal to chase debts in this way by the agents at Vanquis as they have targets to meet. If you get behind with one payment and feel you are being harassed you can ask Vanquis for a list of the calls under your Data Subject Access Request rights. Vanquis have a complaints procedure if you feel you are getting chased too much with three phone calls a day plus other communications. They are supposed to respond within three working days. You may choose to report Vanquis to Financial Conduct Authority (FCA) for Harassment. Vanquis also have to report to The FCA that they have received your complaint. The fca website is helpful Vanquis have a helpful customer service but never be late with a payment. The automated telephone system will urge you to pay more than one payment to keep your account up to date which can be confusing and encourage arrears debt collecting phone calls. The card looks good and is accepted everywhere just like any good credit card. Reviewed on: 3rd September 2020

I had to pay scammers . And I reported fraud.

I had to pay scammers . Disgraceful company, Reviewed on: 1st January 2025

I rang up to find out why paypal wont work but they...

I rang up to find out why paypal wont work but they blame paypal however its not paypal but vanquis when i rang up i couldnt understand the call agent they know i am in hospital with depression but still same old vanquis dont bother with them Reviewed on: 23rd December 2024

Allows scammers to get away with fraud!

Allows scammers to get away with fraud! DO NOT BOTHER WITH THESE SHARKS! Reviewed on: 13th September 2024

Top Company!

They’ve been extremely helpful in helping balance out my finances. I used to have multiple credit cards but now I solely have credit with these guys! Excellent company. Reviewed on: 23rd August 2024

Very helpful company would definitely recommend to f...

Very helpful company would definitely recommend to friends and family Reviewed on: 14th June 2024

Great credit card to help build credit profile

Vanquis is great if you need to build your credit profile but once you are back there it can be a little high on interest. Otherwise the app is great and the company comms are good. Reviewed on: 9th June 2024

Great service, fast, efficient and great limit contr...

Great service, fast, efficient and great limit control options Reviewed on: 4th June 2024

Great app to keep things in control

Great app to keep things in control, it's simple and there's some helpful products Reviewed on: 27th May 2024

Exceptional Service and Support

Vanquis is an exceptional company that excels in providing outstanding customer service. From the beginning, they have been incredibly supportive, offering personalised assistance and guidance tailored to my needs. Their commitment to helping me improve my credit score has been unwavering, and their efforts have truly paid off. Thanks to Vanquis, I have seen a significant improvement in my credit score, which has opened up new financial opportunities for me. I am grateful for their dedication and highly recommend Vanquis to anyone looking to enhance their financial health. Reviewed on: 24th May 2024

great company to deal with very easy to communicate...

great company to deal with very easy to communicate with always found any person on the phone pleasant to talk to and they certainly knew what needed to assist me it is nice to talk to a person rather than a machine Reviewed on: 24th May 2024

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