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Vernon Building Society: Mortgages reviews

4.87
Based on 463 reviews, last reviewed 26th Feb 2025
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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2%
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0%
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Latest highest rating:

5

In branch service review I have always found it easy to make contact with the Society. The staff are friendly and helpful. The product suits my needs and the website is user f... Read more Reviewed on: 26th February 2025
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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lende
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Vernon Building Society Mortgages reviews (463)

Review of the Vernon Building Society, Mortgages:

Caring

5
I like the fact that I deal directly with real people not online. Reviewed on: 31st July 2022

In branch service review

5
I have always found it easy to make contact with the Society. The staff are friendly and helpful. The product suits my needs and the website is user friendly. Reviewed on: 26th February 2025

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025

Friendly staff. Excellent service.

5
Friendly staff. good product knowledge and deal with queries promptly. Reviewed on: 27th January 2025

In branch service review

5
I have been a customer since 1993 with mortgages and have had great service and help with excellent deals. Thank you. Reviewed on: 25th November 2024

In branch service review

5
Communication, showed care and understanding, spoke in non-technical jargon/terms. Reviewed on: 25th November 2024

In branch service review

5
Always a pleasure dealing with the Vernon. Staff always helpful and personable. No improvements I can think of. Thank you. Reviewed on: 24th October 2024

In branch service review

5
Everything worked well for me and I've already referred a call in for a quote. Reviewed on: 25th September 2024

In branch service review

5
Cheaper interest rates for mortgages needed. Reviewed on: 25th September 2024

In branch service review

4
Frist class service from everyone I spoke to. Dissappointed that you held mortgage rate whilst dropping savings rate. Reviewed on: 25th September 2024

In branch service review

5
From opening first time buyer ISA to getting my mortgage and now renewing, the Vernon have been brilliant. Reviewed on: 25th September 2024

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