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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,354 reviews, last reviewed 31st Jul 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

Do not use!! Reviewing on here was my last resort but I think it is important other business owners are made aware that this bank is not suitable as a business acc... Read more Reviewed on: 31st July 2025
Selina 's avatar
Selina

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business account reviews (8354)

Review of the Zempler Bank (formerly Cashplus), Business account:

Great and brilliant service.

5
Great and brilliant service.zempler been very helpfull Reviewed on: 12th March 2025

I have been with them about 3 years and they have be...

5
I have been with them about 3 years and they have been faultless Reviewed on: 9th April 2025

Very responsive and supportive banking services

5
Very responsive and supportive banking services Reviewed on: 9th April 2025

Quick transactions and very professional staff

5
Quick transactions, very professional staff and supportive. Reviewed on: 9th April 2025

I have been running my account stress free from the...

5
I have been running my account stress free from the day my account was opened. Reviewed on: 9th April 2025

Accessible and efficient service

5
Accessible and efficient service Reviewed on: 9th April 2025

Simple and straightforward

5
We have a small business and started with Cashplus very early on. We have been on the journey as they transitioned to Zemplar. The service has constantly improved during that time. We especially like the feature that notifies your phone of each transaction. I find this very helpful. Perfect for small business. Simple and straightforward. Reviewed on: 9th April 2025

Great Customer Service

5
Simple and effective banking with very little fuss, on the rare occasion I have contacted their customer services department they have helped resolve / advice accordingly Reviewed on: 9th April 2025

This bank provides everything required to run a smal...

5
This bank provides everything required to run a small business. Reviewed on: 9th April 2025

No fuss, there when needed reliable banking

5
No fuss, there when needed reliable banking Reviewed on: 9th April 2025

They blocked the use of my bank account without reas...

1
They blocked the use of my bank account without reason or explanation. we were unable to trade for over a month. They withheld £20,000 of my money. Still no explanation. Only the help of family and friends stopped us from closing. We could not pay our staff or suppliers. It was Christmas too. They cost us thousands in lost revenue and the offered us £50 compensation. Avoid this bank at all costs. Reviewed on: 9th April 2025

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