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Zempler Bank (formerly Cashplus): Business Account reviews

4.82
Based on 8,348 reviews, last reviewed 6th May 2025
121600% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I’m happy Just straight forward and easy to use Reviewed on: 29th April 2025
David w's avatar
David w

Latest lowest rating:

1

Blocked my account because my card was returned, now... Blocked my account because my card was returned, now I'm £3k out of pocket - lol, what a joke. Reviewed on: 6th May 2025
AB's avatar
AB

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (8348)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Very good services

5
Very good services, has helped me use my Ltd company more efficiently Reviewed on: 11th February 2022

Great Customer Service

5
Simple and effective banking with very little fuss, on the rare occasion I have contacted their customer services department they have helped resolve / advice accordingly Reviewed on: 9th April 2025

This bank provides everything required to run a smal...

5
This bank provides everything required to run a small business. Reviewed on: 9th April 2025

No fuss, there when needed reliable banking

5
No fuss, there when needed reliable banking Reviewed on: 9th April 2025

They blocked the use of my bank account without reas...

1
They blocked the use of my bank account without reason or explanation. we were unable to trade for over a month. They withheld £20,000 of my money. Still no explanation. Only the help of family and friends stopped us from closing. We could not pay our staff or suppliers. It was Christmas too. They cost us thousands in lost revenue and the offered us £50 compensation. Avoid this bank at all costs. Reviewed on: 9th April 2025

Set up new company account

4
Quick and easy to set up bank account for new contract company Reviewed on: 9th April 2025

I am very satisfied with the bank.

5
I am very satisfied with the bank. Reviewed on: 9th April 2025

Excellent all round service and experience

5
Excellent all round service and experience Reviewed on: 9th April 2025

Zempler saved me from scammers

5
I was tricked by scammers, but Zempler put in additional security measures to stop the theft of £100,000, and then improved my security overall to stop it happening again. The customer service whilst going through this was superb; they reassured me like a therapist, whilst acting quickly on my needs, making an awful experience of being scammed bearable. Reviewed on: 9th April 2025

Very professional and very helpful

5
Very professional and very helpful Reviewed on: 9th April 2025

good. very good honest and relaible

5
good. very good honest and relaible Reviewed on: 9th April 2025

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