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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Thankful

I’m really thankful for Zempler they have been great Reviewed on: 28th March 2025

the have go best customer service

the have go best customer service Reviewed on: 28th March 2025

Very good at settling any problems i have

Very good at settling any problems i have Reviewed on: 28th March 2025

Exemplary performance from an Ex(Zemplar)y Bank!

I have been a CashPlus/Zempler Bank customer for many years, and genuinely cannot claim anything except exemplary performance in all areas of my usage of their services. I owe a debt of gratitude to them for the fact that they provided sensible, honest banking services at a time when most other banks were callously preying on the financially weak, driving them further into debt and despair - CashPlus/Zempler Bank ended all that misery for me, and I am certain, many others. I have only ever received fair banking, excellent customer service at home and abroad, and to me they have set THE example of good, honest, and fair banking, something I never thought I would see in my lifetime. Zempler Bank saved me where others cynically refused and dug their talons in deeper, I genuinely cannot fault them, and hopefully will be with them til the end of my days. Reviewed on: 28th March 2025

I have been more than satisfied

I have been more than satisfied with the way my account has been handled for more than ten years. When I have had a query, and that's not often, it has been dealt with with speed and efficiency. I feel comfortable and safe with Zempler. Reviewed on: 28th March 2025

Generally good but a few issues.

Generally good but a few issues. Reviewed on: 28th March 2025

Zempler Bank is very easy to deal with and i got the...

Zempler Bank is very easy to deal with and i got the same account and still keeping it from Cashplus ! Reviewed on: 28th March 2025

Everything was great, cheap, have money all the time...

Everything was great, cheap, have money all the time , fast transfers Reviewed on: 28th March 2025

Pleased everything runs smoothly

Pleased everything runs smoothly Reviewed on: 28th March 2025

Never had any issues.

Never had any issues. Always available when I need then and always 100% up to date. Reviewed on: 28th March 2025

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