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Zopa: Credit Card reviews

Name: Credit Card
Rating: 4.92 (32422 reviews)

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4.92

Based on 32,422 reviews, last reviewed 26th Oct 2024

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Zopa is a great company. Zopa is a great company. They look after their customers. I enjoy paying them as they are a fantastic credit provider Reviewed on: 23rd September 2024

Latest lowest rating:

1

Dont not use - trapped as cant transfer my balance Dont not use...it is impossible to transfer balance from Zopa to another card provider. You are trapped with them due to how they have there system se... Read more Reviewed on: 26th October 2024

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About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Credit Card reviews (32422)

Review of the Zopa, Credit Card:

Excellent

Good customer experience and excellent service provided Reviewed on: 28th March 2022

Highly rate Zopa

Zopa are excellent to deal with, their products are easy to access and rates are fantastic. The app is easy to use and you can also track spending and other accounts with them. Reviewed on: 28th May 2024

My card was bloked and whit one phone call was sorte...

My card was bloked and whit one phone call was sorted out. Reviewed on: 27th May 2024

Avoid Zopa

Direct debit set up but Zopa will ignore it, try to take payment earlier then agreed direct debit date. You contact Zopa and you are being assured it was a mistake and money will be take at direct debit set up date without receiving missed payment fee. Guess what? Missed payment fee allocated to your account and notice of default left on your account. Reviewed on: 27th May 2024

Excellent customer service.

Excellent customer service. They are available 24hrs even when you are abroad. Reviewed on: 27th May 2024

Easy and user friendly, very welcome

Easy and user friendly, very welcome addition to my financial stability Reviewed on: 24th May 2024

The bank makes the whole process seemless

The bank makes the whole process seemless Reviewed on: 24th May 2024

Great app

Easy to apply and help me out. Had not issue with the process. happy customer Reviewed on: 24th May 2024

I've only been a customer for a short time, but the...

I've only been a customer for a short time, but the app is really nice and the tools available are great too. I especially like the cushion feature. Reviewed on: 24th May 2024

Everything made easy.

Easy to apply for, easy to use App. Clear simple language used in all correspondence. Reviewed on: 24th May 2024

Excellent customer service, always helpful

Excellent customer service, always helpful Reviewed on: 23rd May 2024

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