Write a review

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

View other Zopa products

4.94

Based on 65,248 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

Read all reviews See your review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65248)

Review of the Zopa, Personal loan:

extremely friendly service

Very reliable loan service which doesn't charge much interest rate compare to others Reviewed on: 3rd June 2017

Quick easy and they help you when you need to ask qu...

Quick easy and they help you when you need to ask question: ! Reviewed on: 22nd April 2025

Ease of use

Ease of using the app very straightforward Reviewed on: 22nd April 2025

Very good quick service.

Very good quick service. Good customer service chat when needed. Needed help with a payment that didn't go through but was assured it would be sorted and it was.The interaction on the app is excellent and keeps you up to date polish your situation Reviewed on: 22nd April 2025

Great straightforward to deal with

Great straightforward to deal with Reviewed on: 22nd April 2025

Easy Peasy

Easy to use and great communication throughout the process Reviewed on: 22nd April 2025

I recon this is the only bank e very wel...

I recon this is the only bank who recognise very well about there customers. Consistent review about my financial situation, recently I have open personal account as well which Zopa offering there customers 2% AER. Keep it up your Hard work "ZOPA". Reviewed on: 22nd April 2025

Quick and easy loan application process and funds pa...

Quick and easy loan application process and funds paid quickly Reviewed on: 22nd April 2025

Very easy to set up the loan, transparent figures to...

Very easy to set up the loan, transparent figures to show interest and payments & easy to manage in the app Reviewed on: 22nd April 2025

Very easy to deal with and fair interest rates based...

Very easy to deal with and fair interest rates based on your circumstances. Would highly recommend Reviewed on: 22nd April 2025

, excellent

Searched around and found these guys , excellent service from start to finish and customer service is excellent Reviewed on: 22nd April 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Short-term loan
from Wonga 2.56 from 84 reviews
Loans
from Scotwest Credit Union 5.00 from 2 reviews
Loans
from NHS Credit Union 4.95 from 363 reviews

Want to see more from Zopa?

Current account
from Zopa 5.00 from 2 reviews
Cash ISA
from Zopa 4.94 from 1262 reviews
Smart Saver
from Zopa 4.94 from 7180 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub