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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

Good for loan but not for savings as they won’t let...

Good for loan but not for savings as they won’t let you take money out customer service is awful must of spoke to them 10 times and still got no where Reviewed on: 11th March 2024

Made the process of getting a personal loan very easy.

Made the process of getting a personal loan very easy. Reviewed on: 11th March 2024

Easy to deal with

Quick easy transaction to get loan and also for paying off early Reviewed on: 10th March 2024

Wasn’t to intrusive on question asked.

Wasn’t to intrusive on question asked. Accepted and money paid out asap Reviewed on: 10th March 2024

Excellent customer delivery service.

Excellent customer delivery service. Applied for personal loan through Credit Score website and there is no squabble and the loan was approved after responding to the advisors questions. Loan approval was easy and the money was credited into my nominated account within minutes. Would certainly go back to Zopa Bank for future loan. Reviewed on: 10th March 2024

Great products and excellent customer service

Zopa is fantastic with its products and customer service Reviewed on: 10th March 2024

Very speedy reply with acceptance, manageable payments.

Very speedy reply with acceptance, manageable payments. Easy to view your balance etc on app. When I closed the loan again quick and easy, with very helpful knowledgable staff Reviewed on: 9th March 2024

Excellent service they’ve helped me for a few years...

Excellent service they’ve helped me for a few years now. Couldn’t have asked for the great support. Reviewed on: 9th March 2024

Like supposed to be

No issues from start to end of agreement. Reviewed on: 9th March 2024

Really easy processes, excellent intuitive app/software

Really easy processes, excellent intuitive app/software Reviewed on: 9th March 2024

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