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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Great customer service

Easy to apply for, easy on-line application forms, fair rates and to know where I stand before a full credit check was done was excellent. Overall great customer service. Reviewed on: 30th May 2017

Used them over and over

I absolutely love Zopa, the flexibility of the loan, the ease of the application process, the friendliness of the staff. I could not recommend them highly enough. I have never had reason to complain, ever. The website where I access my information and loan is easy to use. Finding any information I need is simple, it's not hidden away in a sub-menu of a sub-menu. Whenever I have dealt with staff, they have been pleasantly, friendly and treat me like an intelligent human being, which I am clearly, because I use Zopa for my loans Reviewed on: 30th May 2017

Great service

Great online service, fantastic loan rate and prompt payment once approved. Took sometime to get approved due to additional information that was required, had to wait a while once paperwork was submitted but was advised of this due to Zopa receiving so many loan applications. Would definitely recommend! Reviewed on: 30th May 2017

Exactly what I want, when I want

Easy to use with Web based applications and great customer service and great interest rates Reviewed on: 30th May 2017

Easy, quick and cheap

Found the process quick, easy and effiecient to use. A lot easier than other company's and good rates. Shopped around and was by far the best deal. Reviewed on: 30th May 2017

Excellent and easy

The application process is simple and easy to do, great rates and no payment issues. Brilliant online service being able to see amounts owed and payment history by simply by logging in. Couldn't ask for more. Reviewed on: 30th May 2017

Great service easy to use

Great service easy to apply and quick to receive the money, can make extra repayments with no charges and can also loan your own money out to other people through them and earn more than any savings account great services Reviewed on: 30th May 2017

Very quick

Very quick and in my account within just a few days!! Reviewed on: 30th May 2017

Zopa Best Money Lender

Simple To use Great Rates Fantastic Lender Great Service Reviewed on: 30th May 2017

A loan without a groan

Excellent service from the start, recommended on Martins web site and the service did not disappoint. Hassle free, great rates and a no nonesense, simple and easy application, well done Zopa. Reviewed on: 30th May 2017

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