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Zopa: Smart Saver reviews

4.94
Based on 6,796 reviews, last reviewed 13th Apr 2025
33700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

loving the incentives-cashback and monthly saver I'm loving the new incentives of cashback on bills, 2% interest in the main account and a great 7.5% monthly saver! Reviewed on: 13th April 2025

Latest lowest rating:

1

Customer service are total time wasters who can bare... Customer service are total time wasters who can barely speak English Reviewed on: 20th November 2024
christine f's avatar
christine f

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (6796)

Review of the Zopa, Smart Saver:

Very fast at converting Base Rates to actual interest rate increases on their savings accounts

5
Zopa are great at very quickly converting their savings account interest rates when the new base rates have been announced. As such I have benefitted from higher interest sooner and they are my first choice for my savings! Well Done, Zopa! Keep it up. Reviewed on: 21st February 2023

Very happy with the service.

5
Very happy with the service. .... . ....... Reviewed on: 31st March 2025

Barclays slashed savings rates and so a more competi...

5
Barclays slashed savings rates and so a more competitive product from Zopa is much appreciated. Reviewed on: 31st March 2025

Very good company to deal with.

5
Very good company to deal with, every transaction is smooth and I love the ease of use with the app. Reviewed on: 31st March 2025

Very easy to transfer money from bank to Zopa saving...

5
Very easy to transfer money from bank to Zopa savings, same for transferring money from pot to pot. Clear instructions on app. Easy to navigate to find boosted pots' rates. Reviewed on: 31st March 2025

Easy access to website with very good security proto...

5
Easy access to website with very good security protocols, very easy to navigate to whatever your needs are within the app. Great customer service with a quick response to questions concerning accounts.. Reviewed on: 31st March 2025

Excellent from start to finish setting up my account.

5
Excellent from start to finish setting up my account. App is easy to use and would highly recommend. Reviewed on: 31st March 2025

Great rates and app.

5
Great rates and app. Clear communications. I’ve already recommended it to several family members and friends and will continue to do so. Reviewed on: 31st March 2025

Zoos is growing as the best bank for its customer.

5
Zoos is growing as the best bank for its customer. I have a good experience with them for years. Thank you so much. Reviewed on: 31st March 2025

Fantastic to use online

5
I have not had to contact customer service, hence neutral vote. The website and app are so easy to use, fantastic Reviewed on: 31st March 2025

Excellent - straightforward applications

5
Excellent - straightforward applications Reviewed on: 31st March 2025

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