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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great

Great customer service, easy to use and very speedy withdrawals! Reviewed on: 20th February 2023

Great experience!

Zopa always provides a competitive rate and have been really quick to react to the changing interest rates. Transfers in and to my account are made extremely quick and always come with confirmation for peace of mind. Their app is really easy to use to manage and track my savings. Reviewed on: 20th February 2023

Great service

Awesome explanation and experience Reviewed on: 20th February 2023

Great product

Super saver is a great product, from an even greater company Reviewed on: 20th February 2023

User friendly, accessible, great service

I love using zopa. The app based format makes banking super easy to do. I feel control of my finances and the format of the app is very user friendly. Reviewed on: 20th February 2023

Easy savings accounts!

Super easy to set up, intuitive to manage, clear and transparent Reviewed on: 20th February 2023

Really easy and fast to use

Zopa is great - really competitive interest rates and it is so easy to transfer cash between it and my current account! Highly reccomend Reviewed on: 20th February 2023

Tidy little service

Happy to utilise zopa, no fuss service. Easily opened account on my phone, which is basically all that matters these days, well done :) Reviewed on: 20th February 2023

Good savers

Interest paid monthly which is a plus Reviewed on: 20th February 2023

High interest, easy to use savings account

I set up my savings account after it was recommended by Martin Lewis as it has one of the highest interest rates. I really like that within your savings account you can set up different accounts, and depending on how accessible you need them to be, the interest rate changes - so it's higher for the account that requires the longest notice. It's so easy to use, and is all done via the app and email. Communication is excellent too. I'd recommend this for anyone with any sum to save, small or large. Reviewed on: 20th February 2023

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