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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (1966 reviews)

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4.65

Based on 1,966 reviews, last reviewed 10th Mar 2025

13% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Bath Building Society, Found it easy to open account online and easy to manage. As a Bathonian I feel proud to invest in a local Building society Reviewed on: 10th March 2025

Latest lowest rating:

1

Can’t log in. Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1966)

Review of the Bath Building Society, Savings:

Confidence personified

I have been a member of Bath Building Society (or Bath Investment & Building Society as it was then) for over 70 years. When I visit the Bath Branch I meet the same members of staff I have met for decades and this inspires confidence. They are happy and contented and secure in their employment and I too am confident in entrusting my savings to them. The investments rates are always good and the security of my savings is comforting. Now at 80 years old long may this continue for me and my younger members of my family. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Cyril, wow...we couldn't ask for a more loyal Member than that and it's good to know your family are also Members of the Society. We'll pass your feedback onto the Branch team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Can’t log in.

Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Madison, Thank you for your feedback. I am sorry to hear that you're experiencing issues logging in despite receiving a unique ID and changing your password. It would be great if we could arrange a good time for me to call you, so I can help resolve the issue. please if you get a chance, can you reach out to me via my direct email [email protected] or by calling our customer service team on 01225 330014 - you can ask for myself! I look forward to hearing from you soon, Chris Burns - Digital Support Team Response date: 10th March 2025

Very easy to open account

Very easy to open account and plenty of information available. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Margaret, Thank you for your message! We're glad to hear that you found it very easy to open an account and that there was plenty of information available. We strive to make the process as smooth as possible and appreciate your positive experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

Local Quality

A good local company to keep my savings. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that you consider us a good local company to keep your savings with. We value your trust and look forward to helping you again when needed. Chris Burns - Customer Service Officer Response date: 10th March 2025

Great local provider, always welcoming, professional...

Great local provider, always welcoming, professional and committed to providing a truly exceptional customer experience. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your kind words! We're glad to hear that you find us to be a great local provider, always welcoming, professional, and committed to delivering a truly exceptional customer experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

A really great local Building Society

Competitive savings rates and excellent service for the local community Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your message! We're pleased to hear that you find our Building Society to be a great local institution with competitive savings rates. We appreciate your trust and look forward to continuing to meet your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Moorland Road Branch

Friendly and efficient, knowledgeable staff. Reviewed on: 7th March 2025

It's always easy to get assistance in-branch or via...

It's always easy to get assistance in-branch or via telephone or email. They are members of the community and are always willing to help. Quality of service is high, communication is excellent and rates are fair and generous. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your wonderful feedback! We're pleased to hear that it's always easy for you to get assistance in-branch, via telephone, or email. We're glad that you find our service quality high and our rates fair and generous. We look forward to assisting you again soon. Chris Burns - Customer Service Officer Response date: 10th March 2025

Oldfield Park Branch.

Use the Oldfield Park Branch. Always happy helpful staff.l Reviewed on: 7th March 2025

Savings with excellent service.

All savings transaction completed without fuss and most efficiently. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that all your savings transactions were completed efficiently and without. We strive to provide excellent service, and it's great to know that we met your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Down to earth.

Down to earth , easy to find out things. 5 minuets to transfer one account to another. Will remain a new costumier. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Andrew, Thank you for your feedback! We're glad to hear that you find our service down to earth and easy to navigate. It's great to know that transferring accounts only took five minutes. We appreciate your continued trust and look forward to serving you again in the near future. Chris Burns - Customer Service Officer Response date: 10th March 2025

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