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Capital Credit Union: Loans reviews

4.93
Based on 572 reviews, last reviewed 15th Apr 2025
33800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
2%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I was given a loan when no one else would help. I was given a loan when no one else would help. It was also at a very reasonable apr. Not like high street lenders. They are to support. Reviewed on: 15th April 2025
GC's avatar
GC

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim

About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (572)

Review of the Capital Credit Union, Loans:

CCU value it's customers needs

5
Been with CCU for many many years and when I have needed them, they have been approachable, listened and always endeavoured to meet my needs. They have been invaluable in my life. Reviewed on: 2nd July 2021

I was given a loan when no one else would help.

5
I was given a loan when no one else would help. It was also at a very reasonable apr. Not like high street lenders. They are to support. Reviewed on: 15th April 2025

Really nice customer service always there if you nee...

5
Really nice customer service always there if you need any help with understanding there loans and 100% great satisfaction Reviewed on: 15th April 2025

Fantastic

5
Staff are friendly, professional, highly efficient, knowledgeable and approachable. Rates are competitive. Payments are taken at source. I have had a number of loans from Capital Credit Union. Each with no issues. Reviewed on: 15th April 2025

Helpful Staff and Great Product

5
I have both a loan and savings as well as life insurance. Every time I contact Capital Credit Union my questions and queries are answered with great help Reviewed on: 15th April 2025

I have been a member of the credit union since the 9...

5
I have been a member of the credit union since the 90s and was extremely grateful for the fact that they worked with my council employer deducting money directly from my salary. This enabled me to save for larger items I would otherwise have found difficult to do on my own . I have saved with the CCU for 30 years or so and always found them very helpful, straightforward and approachable. I believe dealing with them changed my habits with regard to saving which led me to better financial decision making Reviewed on: 15th April 2025

Excellent services

5
Since I have been with you Guys,your Services have been Topnotch, the rate is quite Favourable,you have been of great help to me, I really appreciate how responsive and helpful your customer service is. Thank you for the Excellent service and support you provide. Thank you Reviewed on: 15th April 2025

Great service helping the people great service

5
Great service helping the people Reviewed on: 15th April 2025

Took out a Christmas loan ,application was straight...

5
Took out a Christmas loan ,application was straightforward, money was in my account promptly and repayment come off my salary ,very straightforward and have recommended them to work colleagues. Reviewed on: 15th April 2025

Quick and easy

5
They treat you like a person. The whole process was quick and easy. Reviewed on: 15th April 2025

Client centered

5
Client centered services. I was in need of a loan and as soon as I applied, they responded. That was just the time I have joined them. And it was very impressive. I also like the fact that they respond to customers calls with immediate attention. Reviewed on: 15th April 2025

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