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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (753 reviews)

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4.94

Based on 753 reviews, last reviewed 1st Oct 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Great staff support

Always felt that loans were given responsibly and that staff kept in touch to negotiate smaller repayments to help me out if I was late paying. Reviewed on: 3rd July 2021

Happy customer

I have saved for holidays,House improvements and found the credit union the most convenient way to save Reviewed on: 3rd July 2021

Very good value

You get great value and also you are able to save so much into your account every month what more can you ask for Reviewed on: 3rd July 2021

Great reliable services

Ice been with them since must daughter was 1yo she's now 17 and I'm still with them love who they are and what they stand for!! Reviewed on: 3rd July 2021

Great customer service

Great company to deal with , who can easily tailor a loan to suit your needs. Swift payment and decent Apr. Reviewed on: 3rd July 2021

Easy and affordable

I've been with CCU for 20 years and I can't give you one complaint. Even in times of strife they're helped my situation. I only save a little every month but the benefits are in my case,life changing Reviewed on: 3rd July 2021

very good

friendly people easy to work with Reviewed on: 3rd July 2021

Nothing beats Capital Credit Union

I have been a member of the Capital Credit Union since its inception and will continue to be as long as I can. Friendly helpful staff, the right products, quick answers to queries go a long way to keeping members engaged Reviewed on: 3rd July 2021

Long standing customer

Several years as a customer for loans and savings. Always top class customer service . Reviewed on: 3rd July 2021

Amazing staff

When I lost my job unexpectedly a couple of years ago and had an outstanding loan amount, the staff were brilliant. They helped me set up an affordable amount each month and alleviated one problem for me. At all times, any staff member I spoke to was helpful, non judgemental and just lovely. Reviewed on: 3rd July 2021

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