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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

REVIE ON CONSUMER CREDIT AWARD 2021. The review was incredible.

The experience is a good one, it makes me widen my thinking Reviewed on: 3rd July 2021

Great company

I'd highly recommend the capital credit union to family and friends. Never once have I had an issue with this company. The customer service team are amazing and overall there just fantastic. I've been a member for over 14 years and I'm always encouraging people to join. Reviewed on: 3rd July 2021

Impeccable

There care and customer service is impeccable, everything is so easy and they are always there to help if you need it. Reviewed on: 3rd July 2021

Great staff support

Always felt that loans were given responsibly and that staff kept in touch to negotiate smaller repayments to help me out if I was late paying. Reviewed on: 3rd July 2021

Happy customer

I have saved for holidays,House improvements and found the credit union the most convenient way to save Reviewed on: 3rd July 2021

Very good value

You get great value and also you are able to save so much into your account every month what more can you ask for Reviewed on: 3rd July 2021

Great reliable services

Ice been with them since must daughter was 1yo she's now 17 and I'm still with them love who they are and what they stand for!! Reviewed on: 3rd July 2021

Great customer service

Great company to deal with , who can easily tailor a loan to suit your needs. Swift payment and decent Apr. Reviewed on: 3rd July 2021

Easy and affordable

I've been with CCU for 20 years and I can't give you one complaint. Even in times of strife they're helped my situation. I only save a little every month but the benefits are in my case,life changing Reviewed on: 3rd July 2021

very good

friendly people easy to work with Reviewed on: 3rd July 2021

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