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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39673 reviews)

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4.95

Based on 39,673 reviews, last reviewed 23rd Feb 2025

11800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very rewarding banking made fun! Incredibly user-friendly, very rewarding banking, with excellent communication and a reliable App. I’ve never felt so in control of my own finances be... Read more Reviewed on: 23rd February 2025

Latest lowest rating:

1

Very high international transfer charges Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions fa... Read more Reviewed on: 21st February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39673)

Review of the Chase Bank, Current Account:

Excellent banking experience

Excellent online banking experience through the Chase app which is easy to use and readily accessible. Great cashback offer on daily spending, which is easy to understand and access. Also welcome international benefits, so I can save on fees when overseas. Reviewed on: 6th February 2025

Very rewarding banking made fun!

Incredibly user-friendly, very rewarding banking, with excellent communication and a reliable App. I’ve never felt so in control of my own finances before. I actually feel it’s a bank that puts the customer first. With cash back and round-ups, banking is actually not just rewarding but also exciting! Reviewed on: 23rd February 2025

A great account that gives you rewards on spending.

A great account that gives you rewards on spending. The app is really easy to use too, Reviewed on: 22nd February 2025

Very happy customer

Been a member now for almost 2 yrs. and was the best decision. Am very happy with Chase. great interest rates. Reviewed on: 21st February 2025

Very high international transfer charges

Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions far more expensive than they should be. Reviewed on: 21st February 2025

Great Company but poor customer service

I had high hopes for Chase’s current account, but the customer service has been a huge letdown. Getting help is incredibly frustrating – long wait times, unhelpful responses, and a lack of urgency in resolving issues. I had a problem with a transaction, and despite multiple attempts to contact support, I was passed around different agents with no resolution. They are worth the money, but service can go up leaps and bounds. Reviewed on: 21st February 2025

Flexible and easy to use.

Easy to use and responsive support. A great experience.. Reviewed on: 20th February 2025

Quite an outstanding free current account

So far so good and everything thus far has reached my expectations. Reviewed on: 20th February 2025

Great bank, simple and easy to use.

Great bank, simple and easy to use. Great customer care and excellent app Reviewed on: 20th February 2025

Customer focussed

Ask customers want they want and deliver accordingly Reviewed on: 19th February 2025

Overall a great service provider, best bank I’ve used.

Overall a great service provider, best bank I’ve used. Reviewed on: 19th February 2025

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