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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39625 reviews)

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4.95

Based on 39,624 reviews, last reviewed 10th Feb 2025

10984% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39625)

Review of the Chase Bank, Current Account:

Excellent products and services

Best bank ever, superb customer services Reviewed on: 16th March 2023

Outstanding

Very fast and efficient service. Reviewed on: 10th February 2025

Great communication and support, easy to speak to so...

Great communication and support, easy to speak to someone. Good benefits, very easy to use app Reviewed on: 10th February 2025

The app is way to navigate, everything is clear.

The app is way to navigate, everything is clear. The 1% cashback is also a good incentive to use this bank Reviewed on: 10th February 2025

Love Chase.

Love Chase. Have been a customer since it's launch in the UK. Was a customer back in the US. Reviewed on: 10th February 2025

Quick & easy banking

Very easy to set up & once set up extremely fast & efficient to transfer money from other Chase accounts or from others banks. Find the immediate notification of of any transactions very useful. I like the security that you have to put in your actual code after 10 transactions. Able to see all transactions on line very quickly. Reviewed on: 10th February 2025

Brilliant online bank

Live the app love the information updates sent Reviewed on: 10th February 2025

Extremely easy to use.

Extremely easy to use. Reach out proactively if they think something isn't right. I love being able to move money around on the go. Reviewed on: 10th February 2025

Great cash back function

What I like about Chase Current account is the cash back feature giving you the opportunity to save a little extra every month which is in a time where every penny counts Reviewed on: 10th February 2025

True Statement

Interest payments are quick monthly and very competitive setting up and using a dream and I'm a 78yr old so it must be easy I have never had a problem with it Reviewed on: 10th February 2025

The app is very easy to use and rewards are...

The app is very easy to use and rewards are a bonus Reviewed on: 10th February 2025

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