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Chase Bank: Current Account reviews

4.95
Based on 39,433 reviews, last reviewed 6th Feb 2025
10021% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Love roll up and 1 percent back Love roll up and 1 percent back. Both help me save money without trying Reviewed on: 6th February 2025
Stephen Browne's avatar
Stephen Browne

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39433)

Review of the Chase Bank, Current Account:

Can be tricky to open but worth it

5
Can be tricky to open an account trying to match a photo to a document, but once in the benefits are worth it! Reviewed on: 15th February 2024

I opened a Chase current account on a recommendation.

5
I opened a Chase current account on the recommendation of a family member in 2023 prior to a holiday in Ireland; I could spend and draw cash without penalty, and the exchange rate was competitive. Since then, I’ve tried to pay in at least £1500 to achieve 1% cash back and I like the round up option with my spending, Reviewed on: 6th February 2025

Easy to use app.

5
Super efficient app to for all my banking needs. Easy to use and clear to understand. Reviewed on: 6th February 2025

brilliant bank.

5
brilliant bank. Great app, fantastic customer service, competitive rates Reviewed on: 6th February 2025

Superb experience from start to finish

5
Superb experience from start to finish Reviewed on: 6th February 2025

Very happy Chase user!

5
Excellent app, easy to use and helpful features which give a lot of insights. I love the round up feature - helps me to save without realising it. I love that I can connect my savings and current account in the app and easily move money between the two. I also like seeing upcoming payments as it gives me the heads up about what's shortly to leave my account. Reviewed on: 6th February 2025

Great app with intuitive features

5
Great app with intuitive features Reviewed on: 6th February 2025

Easy to set up Easy to move money around

5
Easy to set up Easy to move money around Reviewed on: 6th February 2025

Very easy to use.

5
Very easy to use. Good rates. Simple app and I love the savings features Reviewed on: 6th February 2025

Easy app to use, able to speak to a human quickly, g...

5
Easy app to use, able to speak to a human quickly, good savings interest rate, love the cash back and round up, all helps with savings. Reviewed on: 6th February 2025

Excellent online app and interest rate

5
Excellent online app and interest rate Reviewed on: 6th February 2025