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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Very good service

Brilliant banking I'm very delighted to have an account with them Reviewed on: 5th April 2023

Spot on

Straight forward to use never had any issues Reviewed on: 5th April 2023

Great bank

Great bank easy to use app with automatic cash back on spending. The savings account is also great and no transaction fees when spending abroad. Fantastic all rounder Reviewed on: 5th April 2023

Very happy with this bank, I wish they had a joint account

I find the app very intuitive and straight to the point. It's innovative to have a physical card with no details to separate online purchase and physical ones. Some things I wish to see in the future - joint account - ability to create one off virtual cards for online purchases to avoid giving card details too broadly Reviewed on: 5th April 2023

Easy to use with excellent benefits

Chase is an easy to use current account, easy to transfer money in and out. Plus good benefits such as 1% cashback on all debit card spending and also interest on balance in the account. Reviewed on: 5th April 2023

So simple

Clear, fuss, free, informative app, that gives me full control. Reviewed on: 5th April 2023

Chase up this customer friendly current account

The Chase current account is simply the best account I’ve had. The intuitive app allows you to manage your money easily and effectively whilst also benefiting from the rewards on offer too. Simply brilliant! Reviewed on: 5th April 2023

Nice and Easy

Love this banking app. Easy to use. Easy to set up. Account does exactly what you need it to do. Wish you could deposit cash rather than having to transfer it. But other than that the service is great. Reviewed on: 5th April 2023

Great app

It’s a great app and really easy to use the bank Reviewed on: 5th April 2023

Great service

Excellent bank great services very good customer service Reviewed on: 5th April 2023

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