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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44230 reviews)

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4.94

Based on 44,230 reviews, last reviewed 14th May 2025

105% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44230)

The best online bank and customer service

The app is so intuitive to use and so simple to divide funds into different pots to manage my money easily. The customer service is excellent - I never have to wait, and they really protect against fraud Reviewed on: 16th March 2023

Refreshing

The most straightforward approach from a Bank I have experienced. Reviewed on: 16th March 2023

Best banking app

Easy to use, gives you cashback, spendin g round up with interest and easy transfer between accounts with interest on savings too What's not to like Reviewed on: 16th March 2023

Excellent product

Recent user of service and pleased Reviewed on: 16th March 2023

Excellent service

The app is very good. Security top rate. Savings interest at 3% and 1% cash back is an added bonus Reviewed on: 16th March 2023

Perfect Bank

If I get a problem I know I can message one of the staff and get a response straight away. Such a friendly team Reviewed on: 16th March 2023

All-round Fantastic

Having both current and savings accounts, everything is fantastic from the ease of using the app, setting up new accounts, great competitive interest rates, as well as fantastic customer support when needed. There really is no need to have a high street bank when Chase is an option. Reviewed on: 16th March 2023

Great online bank

I am delighted with Chase, Great communication and website. Reviewed on: 16th March 2023

Every Thing that First Direct does but better

I am and have been a die hard first direct Banker, but Chaes is a step above with ease and able to save and the rates are good. its the closest thing we can get to Apple Card here in the UK Reviewed on: 16th March 2023

What's not to like

Easy to open account with great linked savings account. Love the app and how easy it is to make transactions Reviewed on: 16th March 2023

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