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Chase Bank: Current Account reviews

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4.95
Based on 39,462 reviews, last reviewed 6th Feb 2025
10137% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I was very much a cash person until... I was very much a cash person until I opened a chase account.. it's so easy to tap and go now... Reviewed on: 6th February 2025
Jason B's avatar
Jason B

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
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Pennwald
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39462)

Poor support

2
Good cashback and no fees on international use drew mw in, but the support is awful. They do not follow all regs and have needed to complain to the ombudsman. Would not use if it were not for the international fee free card Reviewed on: 8th February 2023
Md.Ali's avatar
Md.Ali

An amazing app!

5
Couldn’t be more impressed with chase. The offers , emails , app and customer service are all so slick and professional. Reviewed on: 8th February 2023
Kate's avatar
Kate

Great bank. Amazing rewards

5
Great bank with amazing rewards Reviewed on: 8th February 2023
Stephen's avatar
Stephen

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023
Fillisa 's avatar
Fillisa

Great app bank

5
Started to use this app in 2022 and I think it’s the best around. Good interest rate on the linked savings and easy to use Reviewed on: 8th February 2023
Pamela cooke 's avatar
Pamela cooke

excellent

5
easy too use app , rewards given for spending Reviewed on: 6th February 2023
Michelle Thompson's avatar
Michelle Thompson

Fantastic service

5
Overall, I was really amazed with this bank as it provided 1% cashback as a treat when applied for the current account. Advisors are very friendly and supportive enough to make everything smooth. Reviewed on: 6th February 2023
Muhammed G's avatar
Muhammed G

Cant Fault It

5
Can’t fault the service ever since being referred. Only thing it’s perhaps lacking is the ability to scan in cheques. Reviewed on: 5th February 2023
Will's avatar
Will

Amazing bank

5
I love this bank so much, I didn’t have high expectations but it’s easily the best bank I’ve ever used Reviewed on: 2nd February 2023
lily ella's avatar
lily ella

good interest & cash back for 1st year

4
Great to have reasonable interest rates on savings accounts plus cash back when you buy using current account for 1st year. Reviewed on: 2nd February 2023
Andrew Paul's avatar
Andrew Paul

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