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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Friendly, easy to use banking app!

Easy to set up & easy to use. It uses simple language and a friendly tone. The app has helpful features to help you save and also shows when & how you can hit your savings targets. Great! Reviewed on: 5th April 2023

Great choice

Current and savings account, both easy to open and use. The app is straightforward to use. Reviewed on: 5th April 2023

Relible and fast and easy to use

Feeling safe to use wirh notifications , fast transmission, very relible, and easy to use Reviewed on: 5th April 2023

Chase are great with customer service, good interest on savings and easy, straightforward online app

great customer service and regular updates on the interest rates and the differences it makes to my account are much appreciated. Great app Reviewed on: 5th April 2023

The best

It’s the best current account and gives me cash back on all My purchases whoop Reviewed on: 5th April 2023

Great one.

I am so happy to use Chase bank current account. App is so easy to use. Cash back scheme is brilliant and roundup too. I recommended all my family and friends. Reviewed on: 5th April 2023

Best digital bank.

Chase is fast, friendly and you can actually talk to a real human being when you need to. Reviewed on: 5th April 2023

Excellent

Communication has been dealt with swiftly 1% cash back excellent and a good savings rate highly recommended Reviewed on: 5th April 2023

Simple, efficient and trustworthy

I love this App, so easy to use, no frills. Reviewed on: 5th April 2023

Fantastic banking

Excellent navigation on online app. I love the ease of use, attractive interest rates and brilliant customer service Reviewed on: 5th April 2023

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