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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39672 reviews)

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4.95

Based on 39,672 reviews, last reviewed 22nd Feb 2025

11168% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

A great account that gives you rewards on spending. A great account that gives you rewards on spending. The app is really easy to use too, Reviewed on: 22nd February 2025

Latest lowest rating:

1

Very high international transfer charges Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions fa... Read more Reviewed on: 21st February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39672)

Review of the Chase Bank, Current Account:

Easy to manage

Everyday convenience and very easy to manage. Reviewed on: 16th March 2023

CHASE IS THE BEST BANK I HAVE EVER USED AND I'M 74!!

GREAT BANK WITH CASHBACK AND ROUNDUP AND GREAT SAVING RATES - EXCELLENT CUSTOMER SERVICES - I THINK CHASE HAS LED THE WAY WHILE OTHER UK BANKS HAVE SCRABBLED TO FOLLOW - I'M 74 AND CHASE IS THE BEST BANK THAT I HAVE EVER EXPERIENCED - ANDY WEBBER Reviewed on: 16th February 2025

I like the account and consider it to be progressive...

I like the account and consider it to be progressive and customer focused. I've been using it for a couple of years and have found it to operate without any issues whatsoever. Reviewed on: 16th February 2025

Great Customer Service

Always very helpful. Great customer service. Product very easy to sue. Reviewed on: 15th February 2025

Chase is a new banking experience which makes you fe...

Chase is a new banking experience which makes you feel that they are on your side unlike previous banks I have dealt without I like the immediacy of Chase. Within seconds of making a transaction, I get confirmation. This is very reassuring because if anybody hacked my account I would know at the first transaction! I also like that when interest rates were rising, Chase amended their savings rate within days.,I also like the prior notice given with upcoming payments. I like the easy access to transaction history. All of this plus cash back when using your debit card. I would recommend Chase any time., Reviewed on: 15th February 2025

Banking is easy with chase and customer service is a...

Banking is easy with chase and customer service is a person on a phone if you prefer who is able to deal with all your queries efficiently Reviewed on: 14th February 2025

Excellent app with easy user experience and good pro...

Excellent app with easy user experience and good products Reviewed on: 14th February 2025

Ease of mobile app , nice to get rewarded for using...

Ease of mobile app , nice to get rewarded for using your card . Reviewed on: 14th February 2025

Excellent account.

Excellent account. Clear information that is easy to navigate and find what you are looking for. Reviewed on: 14th February 2025

Excellent all round and competive new app.

Excellent all round and competive new app. Very impressed with all Chase services. Only wish they could open up a joint account feature! Reviewed on: 14th February 2025

Disappointed

I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their customer support is going downhill every single day—long wait times, unhelpful reps, and zero accountability. It feels like they care more about squeezing money out of customers than actually providing good service. Disappointed. Reviewed on: 14th February 2025

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