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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39473 reviews)

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4.95

Based on 39,473 reviews, last reviewed 7th Feb 2025

10195% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Truly the bank that gives Easy to operate and move money between account and other payers. Cashback and round up facilities are also a bonus as is being paid interest monthly Reviewed on: 7th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39473)

Review of the Chase Bank, Current Account:

Very Good Especially for the Cashback Offer

Using Chase's current account has been a very good experience. The 1% Cashback offer on most debit card spending is the main appealing feature and saves a fair amount of money over the long run. The linked round-up saver was a good offer when I first signed up but is now more neutral with increased rates on other savings products. The only issues I have experienced is occasional endless loading in the app but that is usually resolved quickly by closing the app and restarting it. Reviewed on: 2nd March 2024

Good cash back.

Good cash back. Staff very helpful with and queries on your account. Easy to use and easy to set up savings accounts Reviewed on: 6th February 2025

A rare excellent customer service for these days

Chase customer service is always prompt to answer, helpful and patient. A rare top service these days. Reviewed on: 6th February 2025

Payment service is instant Your online statements ar...

Payment service is instant Your online statements are very clear and precise Reviewed on: 6th February 2025

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cant add anything xxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 6th February 2025

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nothing to add here xxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 6th February 2025

Extremely easy to use app making online banking a br...

Extremely easy to use app making online banking a breeze. Reviewed on: 6th February 2025

Excellent response time

I called chase and was able to speak to an adviser within a minute. Reviewed on: 6th February 2025

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nothing to add here xxxxxxxxxxxxxxxxxx Reviewed on: 6th February 2025

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