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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39672 reviews)

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4.95

Based on 39,672 reviews, last reviewed 22nd Feb 2025

11168% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

A great account that gives you rewards on spending. A great account that gives you rewards on spending. The app is really easy to use too, Reviewed on: 22nd February 2025

Latest lowest rating:

1

Very high international transfer charges Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions fa... Read more Reviewed on: 21st February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39672)

Review of the Chase Bank, Current Account:

Customer service excellent, ability to create up to...

Customer service excellent, ability to create up to 20 accounts under one sub account heading it's very useful. Virtual card also very useful. Media access to services, once application approved. Drawbacks are inability to pay cash in to a savings or a current account, which is being addressed later on the in the year Reviewed on: 12th April 2024

Limited account help but easy to use app and very go...

Limited account help but easy to use app and very good cashback option Reviewed on: 12th February 2025

Great experience provided by Chase.

Great experience provided by Chase. Great customer service and all around Great user experience and easy to navigate on their app. The products offer are also very good and competitive to the market. Reviewed on: 12th February 2025

Always attentive, personal and fast at resolving any...

Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025

Great Rates and Service

Great rates on currency and 1% cashback Reviewed on: 11th February 2025

Fast efficient and ease of use.

Fast efficient and ease of use.. great customer experience and good service Reviewed on: 11th February 2025

Great app, good customer service

Excellent app, tells me when there is activity on my account very quickly. Security good, when I made a large transfer it was blocked until I spoke to customer services. I have called customer services twice-not for problems, and they answer the phone quickly by helpful operatives. Reviewed on: 11th February 2025

like Chase rewards, help me to save and spend

like Chase rewards, help me to save and spend Reviewed on: 11th February 2025

Brilliant Bank.

Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Market share obtained, savings rates reduced

Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of service. Reviewed on: 10th February 2025

Happy to help

Without fail every single time I have contacted Chase Bank regardless of the problem , I received intelligent and helpful advice quickly Reviewed on: 10th February 2025

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