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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44230 reviews)

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4.94

Based on 44,230 reviews, last reviewed 14th May 2025

105% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44230)

Review of the Chase Bank, Current account:

Yep... recommended to Family and Friends

Apart from having to do the work to move my direct debits which actually was not a bad thing as it meant that old DD were not carried across, I am really happy with this account and this is speaking as a 30+ year customer of Lloyds Bank who never thought she would move. If you have savings... just move to them, you dont have to use the current account for your main banking but they just beat the big banks hands down on interest rates paid to customers and when changes happened to the rates, they react really quickly to pass this onto the customer. Customer service has also been excellent when I have had any queries and answered promptly and quickly. Reviewed on: 16th March 2023

It’s very easy to use it.

It’s very easy to use it. And you can earn the points Reviewed on: 19th April 2025

A really easy joining experience

A really easy joining experience and easy app to access and use Reviewed on: 19th April 2025

It was easy for me to open an account with Chase, I...

It was easy for me to open an account with Chase, I was kept informed all the way from start to finish. I have good things about Chase, hence I decided to open an account with the bank. It’s been smooth sailing. Reviewed on: 19th April 2025

New to me

I am still not using as it is still unclear to understand Reviewed on: 19th April 2025

Very simple to use apps clear on what they really...

Very simple to use apps clear on what they really mean Reviewed on: 19th April 2025

Efficient

The bank works perfectly fine and the app is always updated. Reviewed on: 19th April 2025

Great bank

Commotion is amazing very friendly with great help Reviewed on: 18th April 2025

Would be better if 1% wasn’t being reduced however,...

Would be better if 1% wasn’t being reduced however, definitely a nice to have Reviewed on: 18th April 2025

The App has a user-friendly interface.

The App has a user-friendly interface. It's good to have the function of creating multiple current accounts, which help to manage spending easily. Reviewed on: 18th April 2025

Ever since opened Chase account, I have not regretted.

Ever since opened Chase account, I have not regretted. Also, I love round up bit. Reviewed on: 18th April 2025

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