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Chase Bank: Current Account reviews

4.95
Based on 39,668 reviews, last reviewed 20th Feb 2025
12500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Flexible and easy to use. Easy to use and responsive support. A great experience.. Reviewed on: 20th February 2025
Bob H's avatar
Bob H

Latest lowest rating:

1

Disappointed I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their cu... Read more Reviewed on: 14th February 2025
Pawan's avatar
Pawan

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39668)

Review of the Chase Bank, Current Account:

The app.

5
The app is so easy to use and the instant alerts of account activity very helpful especially when out shopping. Reviewed on: 18th February 2024

Fast efficient and ease of use.

5
Fast efficient and ease of use.. great customer experience and good service Reviewed on: 11th February 2025

Great app, good customer service

5
Excellent app, tells me when there is activity on my account very quickly. Security good, when I made a large transfer it was blocked until I spoke to customer services. I have called customer services twice-not for problems, and they answer the phone quickly by helpful operatives. Reviewed on: 11th February 2025

like Chase rewards, help me to save and spend

5
like Chase rewards, help me to save and spend Reviewed on: 11th February 2025

Brilliant Bank.

5
Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Market share obtained, savings rates reduced

4
Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of service. Reviewed on: 10th February 2025

Happy to help

5
Without fail every single time I have contacted Chase Bank regardless of the problem , I received intelligent and helpful advice quickly Reviewed on: 10th February 2025

Great customer service

5
Great customer service, most helpful and friendly. Reviewed on: 10th February 2025

Best bank account I’ve ever had

5
Always quick to answer queries, intuitive and easy to navigate app, super quick when transferring funds. Overall one the best account I’ve ever had Reviewed on: 10th February 2025

Such a great bank!

5
Such a great bank! I have always had the best and quickest customer service with Chase, they are extremely helpful. Reviewed on: 10th February 2025

Great interest rates and offers

5
Great interest rates and offers to keep you aware of your interest rates and separate savings pots useful Reviewed on: 10th February 2025

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