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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44111 reviews)

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4.95

Based on 44,111 reviews, last reviewed 17th Apr 2025

27583% increase in 5 star reviews

in the past 90 days

3700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Confident in their Customer Service I had a query on my account, my call to customer services was answered very quickly by a professional, courteous and very helpful assistant. Could no... Read more Reviewed on: 17th April 2025

Latest lowest rating:

1

Locked account Took weeks to solve and unlock my locked account. Locking for no reason Reviewed on: 16th April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44111)

Review of the Chase Bank, Current account:

Love the flexibility, and multiple accounts

Love Chase banking. They were recommended by a friend for being able to use aboard for withdrawing and paying in different currency at no fee. The exchange rate is good too. What I really love about Chase is the multiple accounts I can setup to save for different things. So I have an account for my little dog as an example. The interest they pay us also one of the best currently on the market for current accounts. Great bank and have recommended to others already. Reviewed on: 10th April 2023

Confident in their Customer Service

I had a query on my account, my call to customer services was answered very quickly by a professional, courteous and very helpful assistant. Could not have asked more more. Reviewed on: 17th April 2025

highly recommended

amazing used you guys whilst on holiday in japan and no transaction fees easy to transfer everything and good rates, wish i could move over from barclays... probably will do when i can be bothered, thanks again for everything and the amazing UI in the app too, others should take note!!!! Reviewed on: 17th April 2025

Been a member not too long ago, and feel like it's a...

Been a member not too long ago, and feel like it's a breath of fresh air and is very easy to operate Reviewed on: 17th April 2025

Always helpful and does what it says on the tin!

Always helpful and does what it says on the tin! Reviewed on: 17th April 2025

Very good bank and easy to use no issues at all!

Very good bank and easy to use no issues at all! Reviewed on: 17th April 2025

Greatcservice

Just an all round great bank and customer service Reviewed on: 17th April 2025

Absolutely first class service and App, superb

Chase bank since I opened a current account and saver account a few weeks ago have been a breath of fresh air. Fantastic service and the app is absolutely first class. They answer calls quickly as well which nowadays is a very rare thing with other companies. Reviewed on: 17th April 2025

Best banking experience, Simplicity and availability!

Best banking experience, so simply and so easy i did my research into all the banks and i specifically chose chase because of their customer service experience and how easy it is to navigate through their systems. I love it and i am happy i am a chase member. They give amazing interest rates and have so many options and features available for customers. When i want to get into contact with chase all i have to do is call and someone is always on the other end of the line no matter what time it is. I left my nationwide and my monzo and only rely on chase and it has been such an easy move and i have not regretted it once. Will definitely stay with chase and recommend chase to anyone i can because they do their job right and i am very satisfied. They genuinely deserve the award. Reviewed on: 17th April 2025

Excellent app

The app is so good for doing pretty much anything and everything is instant. If you need help the online chat works well. My only gripe is the lowering of the interest rate along with reducing the cash back T&Cs Reviewed on: 17th April 2025

you will not be disappointed

It was so simple to open and you don’t pay international transfers which is why I opened the account. You also get cash back for shopping up to £15 a month which is brilliant in these hard times. They also give you a boosted interest rate on your savings account for 6 months. Which is very nice. I would recommend Reviewed on: 17th April 2025

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