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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44230 reviews)

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4.94

Based on 44,230 reviews, last reviewed 14th May 2025

107% increase in 5 star reviews

in the past 90 days

4200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44230)

Review of the Chase Bank, Current account:

Quite possibly the best banking app out there, makes...

Quite possibly the best banking app out there, makes everyday banking so much easier. I have added my Nutmeg account to track my Pension as well which is great. Honestly, having used this app for a year now, I would struggle to go back to using another bank's app, especially one from a high street bank. Reviewed on: 15th February 2024

Terrible customer service.

Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a resolution. Agents don’t look at the history and request to repeat yourself. Reviewed on: 14th May 2025

Great service for current account

Great service for current account Reviewed on: 10th May 2025

Good bank

I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see where you money is going and it’s easy to use Reviewed on: 5th May 2025

Love using chase, so simple and so clear.

Love using chase, so simple and so clear. Cash back and round up feature is great for making extra saving. Reviewed on: 30th April 2025

i am very happy with the good service provided by ch...

i am very happy with the good service provided by chase bank since an account with the bank Reviewed on: 29th April 2025

To be honest nothing every company has issues but yo...

To be honest nothing every company has issues but you are giving your best Reviewed on: 28th April 2025

Easy to set up and accessible.

Easy to set up and accessible. Queries are answered quickly and effectively. Let you know about their products but not pushy. Reviewed on: 27th April 2025

Account opening

The account opening procedure was very easy when following the instructions given by Chase. Reviewed on: 25th April 2025

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Love it!

Love it! Great bank, love the ease of access between acounts and how easy it was to sign up. Reviewed on: 23rd April 2025

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