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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39449 reviews)

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4.95

Based on 39,449 reviews, last reviewed 6th Feb 2025

10079% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very easy to use app plus cashback Very easy to use app plus cashback on purchases. Excellent customer service giving a speedy response and resolution of any queries. Statements are eas... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39449)

Review of the Chase Bank, Current Account:

Highly recommend Chase Banking

I changed over to chase 4 months ago and I am so pleased with my decision. The app easy to navigate, and great customer care, I like the way the app is laid out and every transaction is smooth. I also use round up which is accumulating nicely. I cannot recommend Chase enough. Reviewed on: 15th February 2024

Very easy to use app plus cashback

Very easy to use app plus cashback on purchases. Excellent customer service giving a speedy response and resolution of any queries. Statements are easy to access. Customer communications are not excessive and also informative Reviewed on: 6th February 2025

Chase are simply the best !

Chase are simply brilliant their easy to use App and excellent products are just what the banking sector needs ! Their customer service, product offering and ease of doing business is outstanding Reviewed on: 6th February 2025

I recommend it to my friends ...

Love the ability to use the card anywhere and there are no charges for currency changes. I like the App and my ability to switch money from account to account and check on my balances whenever I want. When I need help - the people at the other end of the phone were patient, knowledgeable and easy to understand - what more could I ask for? Reviewed on: 6th February 2025

Great service and useful account

Great service and useful account Reviewed on: 6th February 2025

Highly recommend Very Happy customer so far!

Highly recommend Very Happy customer so far! Reviewed on: 6th February 2025

Fantastic products

Fantastic products I have a savings account too. Excellent customer service. Lovely friendly staff Reviewed on: 6th February 2025

Good cash back.

Good cash back. Staff very helpful with and queries on your account. Easy to use and easy to set up savings accounts Reviewed on: 6th February 2025

A rare excellent customer service for these days

Chase customer service is always prompt to answer, helpful and patient. A rare top service these days. Reviewed on: 6th February 2025

Payment service is instant Your online statements ar...

Payment service is instant Your online statements are very clear and precise Reviewed on: 6th February 2025

cant add anything xx

cant add anything xxxxxxxxxxxxxxxxxxxxxxxxxxx vvvvvvvvvvvvvvvvvv Reviewed on: 6th February 2025

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