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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39650 reviews)

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4.95

Based on 39,650 reviews, last reviewed 15th Feb 2025

12424% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great Customer Service Always very helpful. Great customer service. Product very easy to sue. Reviewed on: 15th February 2025

Latest lowest rating:

1

Disappointed I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their cu... Read more Reviewed on: 14th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39650)

Review of the Chase Bank, Current Account:

Chase is a good app based bank

Chase is a good app based bank with good customer service. Reviewed on: 16th February 2024

Great Customer Service

Always very helpful. Great customer service. Product very easy to sue. Reviewed on: 15th February 2025

Chase is a new banking experience which makes you fe...

Chase is a new banking experience which makes you feel that they are on your side unlike previous banks I have dealt without I like the immediacy of Chase. Within seconds of making a transaction, I get confirmation. This is very reassuring because if anybody hacked my account I would know at the first transaction! I also like that when interest rates were rising, Chase amended their savings rate within days.,I also like the prior notice given with upcoming payments. I like the easy access to transaction history. All of this plus cash back when using your debit card. I would recommend Chase any time., Reviewed on: 15th February 2025

Banking is easy with chase and customer service is a...

Banking is easy with chase and customer service is a person on a phone if you prefer who is able to deal with all your queries efficiently Reviewed on: 14th February 2025

Excellent app with easy user experience and good pro...

Excellent app with easy user experience and good products Reviewed on: 14th February 2025

Ease of mobile app , nice to get rewarded for using...

Ease of mobile app , nice to get rewarded for using your card . Reviewed on: 14th February 2025

Excellent account.

Excellent account. Clear information that is easy to navigate and find what you are looking for. Reviewed on: 14th February 2025

Excellent all round and competive new app.

Excellent all round and competive new app. Very impressed with all Chase services. Only wish they could open up a joint account feature! Reviewed on: 14th February 2025

Disappointed

I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their customer support is going downhill every single day—long wait times, unhelpful reps, and zero accountability. It feels like they care more about squeezing money out of customers than actually providing good service. Disappointed. Reviewed on: 14th February 2025

Love the cashback.

Love the cashback. Easy transfer between my accounts. Had my phone stolen in Spain and the team were so helpful and friendly. Reviewed on: 14th February 2025

Excellent bank with good cash back rate

Excellent bank with good cash back rate Reviewed on: 13th February 2025

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