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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 44,220 reviews, last reviewed 22nd Apr 2025
28004% increase in 5 star reviews
in the past 90 days
4100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant Easy to set up, easy to access- give great information on products that are relevant to me. Reviewed on: 22nd April 2025
Joanne M's avatar
Joanne M

Latest lowest rating:

1

Chase started very well high interest on savings exc... Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out the... Read more Reviewed on: 22nd April 2025
Simon h's avatar
Simon h
Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience. ...

Chase Bank Current account reviews (44220)

Review of the Chase Bank, Current account:

great prepaid card

5
hassle free experience competative rate of interest on savings. good to use abroad Reviewed on: 16th February 2024
Maurice R's avatar
Maurice R

Chase started very well high interest on savings exc...

1
Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out there cash back only on a get items now. A very poor and bleak future for them time to change. Worst this is there senior exec and CEO do not listen to its customers look on trust pilot Reviewed on: 22nd April 2025
Simon h's avatar
Simon h

Brilliant

5
Easy to set up, easy to access- give great information on products that are relevant to me. Reviewed on: 22nd April 2025
Joanne M's avatar
Joanne M

Only had a Chase account for about a.

5
Only had a Chase account for about a. Month@ they were so helpful made the whole opening of account easy & simple no stress the chat line was amazing as well Reviewed on: 22nd April 2025
Jacqueline h's avatar
Jacqueline h

Very user friendly

5
Very user friendly app, easy to navigate online banking, simple and convenient ways to allocate money to various ‘pots’, useful advice & guidance, frequent updates on transactions Reviewed on: 22nd April 2025
Carol 's avatar
Carol

Easy to use, quick response from advisors.

4
I really like the Chase App, it's very intuitive and easy to use. I like that you can 'chat' with an advisor 24/7 and have found they always get back to me very quickly. They have been helpful in resolving issues with transactions. You used to get 1% cashback on overseas spending. I travel a lot so I'm disappointed that they've stopped this. It's also a bit inconvenient that they have increased the amount you have to pay into the account each month to be eligible for the cashbac... Reviewed on: 22nd April 2025
Megan K's avatar
Megan K

Full automated via their App, excellent!

5
Used chase for current and savings account via their app. easy to use, clear to understand. As modern day banking and savings should be. Reviewed on: 22nd April 2025
Gary C's avatar
Gary C

Love Chase.

1
Love Chase. Easy to use. Support can be better though Reviewed on: 22nd April 2025
Mark's avatar
Mark

Cashback isn't great anymore

2
Started out great but cashback is getting more restrictive. Started to prefer high street banks again Reviewed on: 22nd April 2025
Ali's avatar
Ali

Terrible support

1
Terrible support from Chase. Had to deal with 3 reps in the past 2 days and their repeated robotic responses are so annoying Reviewed on: 22nd April 2025
Stuart's avatar
Stuart

Easy to open an account, fast transaction and cool

5
Easy to open an account, fast transaction and cool Reviewed on: 21st April 2025
Ugochukwu O's avatar
Ugochukwu O

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