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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Ease of use

Chase was so easy to do business with. It’s a no-brainer to switch to Reviewed on: 16th March 2023

Safe, reliable and customer oriented

I am so pleased to have gone to Chase bank with both my savings and my current account. Cash back on my current account and great interest rates on my savings is brilliant and means I’m recommending Chase to all all my family and friends. Customer service is amazing, you actually get to speak to someone and they are unbelievably helpful. As far as I’m concerned going to Chase is s no brainer. Reviewed on: 16th March 2023

Excellent service from chase

A great service via the app. It's an excellent card to use abroad. Reviewed on: 16th March 2023

Quick and easy to use

Well setup and nice and easy to use. I can transfer money from my building society account in seconds whenever I need to. Reviewed on: 16th March 2023

Excellent service whether online or on the phone to a human.

Excellent. We have felt secure and safe using this app. Easy and 100% accurate. Reviewed on: 16th March 2023

Cashback and Easy

Easy to set up, easy to navigate in the app, cashback on spending, easy to chat if needed, transfer earnings into account of your choosing, and now has a 1% interest. Brilliant! Reviewed on: 16th March 2023

Great bank with easy app

Easy to use app. Account card feels really safe to use with account details on it. Just love everything about it. Reviewed on: 16th March 2023

Excellent Current Account

Easy to use app, excellent features such as cashback and round up. Very pleased all round Reviewed on: 16th March 2023

Current Accounts as reliable as they used to be

Chase has restored my faith in the banking system. Very secure & safe Debit Card linked to the C/A gives me peace of mind & detailed statements about my spending pattern. Reviewed on: 16th March 2023

The best online bank and customer service

The app is so intuitive to use and so simple to divide funds into different pots to manage my money easily. The customer service is excellent - I never have to wait, and they really protect against fraud Reviewed on: 16th March 2023

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