Write a review

Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44217 reviews)

View other Chase Bank products

4.95

Based on 44,217 reviews, last reviewed 22nd Apr 2025

27996% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very user friendly Very user friendly app, easy to navigate online banking, simple and convenient ways to allocate money to various ‘pots’, useful advice & guidance, fre... Read more Reviewed on: 22nd April 2025

Latest lowest rating:

1

Love Chase. Love Chase. Easy to use. Support can be better though Reviewed on: 22nd April 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44217)

Review of the Chase Bank, Current account:

Seemless banking

Online updates almost immediate and superb customer service Reviewed on: 17th February 2024

Very user friendly

Very user friendly app, easy to navigate online banking, simple and convenient ways to allocate money to various ‘pots’, useful advice & guidance, frequent updates on transactions Reviewed on: 22nd April 2025

Easy to use, quick response from advisors.

I really like the Chase App, it's very intuitive and easy to use. I like that you can 'chat' with an advisor 24/7 and have found they always get back to me very quickly. They have been helpful in resolving issues with transactions. You used to get 1% cashback on overseas spending. I travel a lot so I'm disappointed that they've stopped this. It's also a bit inconvenient that they have increased the amount you have to pay into the account each month to be eligible for the cashback. Reviewed on: 22nd April 2025

Full automated via their App, excellent!

Used chase for current and savings account via their app. easy to use, clear to understand. As modern day banking and savings should be. Reviewed on: 22nd April 2025

Love Chase.

Love Chase. Easy to use. Support can be better though Reviewed on: 22nd April 2025

Cashback isn't great anymore

Started out great but cashback is getting more restrictive. Started to prefer high street banks again Reviewed on: 22nd April 2025

Terrible support

Terrible support from Chase. Had to deal with 3 reps in the past 2 days and their repeated robotic responses are so annoying Reviewed on: 22nd April 2025

Easy to open an account, fast transaction and cool

Easy to open an account, fast transaction and cool Reviewed on: 21st April 2025

Excellent costumer service

Amazing experience I had with chase bank Reviewed on: 21st April 2025

Best customer service ever

Best customer service ever, wonderful banking experience Reviewed on: 21st April 2025

App is simple to use.

App is simple to use. I like the rounding up when I spend and that I am informed promptly when I make a transaction. I used the card confidently on holiday. Communication is good and is polite so that I feel valued unlike communication with my previous bank which was difficult to achieve. I wish I had discovered Chase earlier. Reviewed on: 21st April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexBasic
from Nationwide 4.51 from 109 reviews
Current Account
from Triodos Bank 4.93 from 7861 reviews
Current Account
from Clydesdale Bank 3.61 from 61 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub