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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.29 (295 reviews)

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3.16

Based on 295 reviews, last reviewed 27th Oct 2025

800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

36%

22%

32%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025

Latest lowest rating:

1

Great company until YOU have a problem My car had a minor bump, Churchill told me that DLG Autos would carry out the repairs on return my windscreen, rear screen, both windows on each side,... Read more Reviewed on: 27th October 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Car insurance reviews (295)

Review of the Churchill Insurance, Car insurance:

Good customer service with fairly rapid response tim...

Good customer service with fairly rapid response time on the phone. Not yet had to make a claim, so no experience of that. Reviewed on: 11th October 2024

Quick and easy

Renewal was so simple and easy online and very competitive Reviewed on: 15th September 2020

Great value and great customer service

Having only held my licence for a year when I completed a quote with Churchill I was expecting extortionate prices. However, they provided me with a very well priced quote. The process of setting up the policy and speaking to their customer service teams since then has been great. Reviewed on: 11th September 2020

Best insurance

Always offer great loyalty and make you feel wanted Reviewed on: 9th September 2020

Cheaper than renewal

All done online so no contact with customer service, just how I like it Reviewed on: 28th July 2020

Unprofessional

They took my car for repair front end to Nationwide Repairs which was fine (accident was my/my wife's fault). After getting the car back and hearing some banging noise from the front I opened up the hood and realised the engine mount was broken. I reported to the garage, they instantly booked the car back and collected it for inspection. Later I got a call saying that the estimator guy told them that it is too far at the back and couldn't have happen during the accident (the whole front bumber and crach cans were changed). So obviously wasn't a "small" shock there. We are talking about a 2 years old car and a fresh shiny engine mount brakage. Totally dissapointed and angry. Reviewed on: 27th July 2020

Good

Good service and reasonably good price Reviewed on: 16th July 2020

Top notch

great customer service and competitive price Reviewed on: 14th July 2020

Brilliant insurer

Customer service amazing and always there to provide advise on current affairs Reviewed on: 13th July 2020

Good value and lifelong company.

Having tried multiple insurance providers I always find myself migrating back to this trusty insurance provider. Thank you. Reviewed on: 13th July 2020

excellent customer service

Churchill customer service wins hands down they do what it says on the tin every time. Reviewed on: 12th July 2020

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