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Co-op Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 2.47 (73 reviews)

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2.25

Based on 73 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

58%

Latest highest rating:

5

Good Customer Service Good customer service, although portal a little difficult to navigate. Reviewed on: 4th September 2024

Latest lowest rating:

1

Just rang co-op car insurance to inform them that I... Just rang co-op car insurance to inform them that I now have points on my licence for speeding. Was appalled that I was immediately charged £25 admini... Read more Reviewed on: 21st February 2024

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About this product

Are you looking for a new car insurance provider? Here at Smart Money People, we collect Co-op car insurance reviews from genuine customers to give you insight into life as a Co-op policyholder. Make an informed decision about your next provider by checking out our reviews.

Co-op offers a variety of insurance policies, providing cover for home, life, business and, of course, motor. Find policies for cars, vans, electric vehicles and young drivers, with exclusive discounts for Co-op members. Co-op’s comprehensive level of cover boasts some additional features provided as standard: see how well Co-op customers rate their insurance policies by reading the Co-op car insurance reviews on Smart Money People.

Perhaps you value precaution with your car insurance policy, looking for breakdown cover and round-the-clock accident recovery? Or maybe you travel overseas with your vehicle and need your policy to extend to other countries across Europe? Co-op car insurance can offer these extras, but how well do its customers rate the policies? Check out our reviews today.

Have you had a Co-op car insurance policy? Whether good or bad, share your experience with others on Smart Money People so we can help people like you make better decisions. Did you use your Co-op membership to obtain a discount on the policy, and if so, was it a notable saving? Did you have to make a claim or have any other experience with the customer service team? Leave a Co-op car insurance review today.

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Co-op Insurance Car Insurance reviews (73)

Rip off

Set up policy. Decided to cancel before policy started. They insisted in charging £35. Criminals Reviewed on: 31st December 2021

Rip off and not very helpful

I have been with co-op car insurance for nearly TEN years and they are Disgusting how they treat their customers my insurance was still as dear as the day I passed my test definitely don’t recommend stay clear they are much better Company’s out their they think just of the money not you as a person and your situation I’m glad I’ve left Reviewed on: 23rd December 2021

These people are scammers

They claim to insure you but they will just STEAL YOUR MONEY Reviewed on: 22nd June 2021

Absolutely rubbish

If I could put negative stars on this post I would. DO NOT use them they are a rip off. I placed a claim after a vehicle accident which wrote off my car just to be told that my insurance was void because even though the V5 had been changed to state a colour change had been done to the car I had not informed them when I took out the policy( mid July during the first lockdown) then went to customer relations to deal to be told the same rubbish by a company yes man. So no going to financial ombudsman for mediation. Don't use them they are diabolical. Reviewed on: 31st October 2020

Not helpful during Pandemic

AVOID . UNHELPFUL DURING COVID 19 Been with co - op 4 years plus. Paid monthlydirect debit installments. Because my pay dates changed and had to start paying at a different point in the month . They wanted two payments in one month ,because I couldn't financially do this my insurance has been swopped to annual payment up front . Direct debit was more suitable for a single mom bringing in one wage . Don't trust them . Reviewed on: 5th August 2020

Smart Saver

As a member of the co-operative I was given a good discount when I first insured my car and over the years It's been with no claim discount. Reviewed on: 24th June 2020

Avoid avoid avoid!

My car was written off after the floods in Yorkshire last year. Co-op Eco Insurance paid out on the claim no problem, and everything was handled very well. However... Co-op eco insurance only has ONE underwriter, and they decided they wouldn't insure my new car. I was forced to take out another policy with a good insurer, and when I called to cancel the policy, I was told that because no-one else was involved, the floods were my fault! (I also control the wind, fire, and other natural elements). As river's overflowing were MY fault and they paid out, they are now forcing me to pay the remaining time left on the policy. They were happy to move the policy to another car they would insure, but because they wouldn't insure my new car, they're making me pay. I would highly recommend them when things are going good, but we all buy car insurance for the times when things are going bad - that's where they are pathetic. Do not put yourself through it because a meerkat told you too. Co-op Eco Insurance will cost you. Not recommended at all, and very disappointed. Reviewed on: 19th March 2020

Great insurance

Always helpful when contacting customer service, good cover and competitive. Reviewed on: 8th February 2020

Car vandalised

My car was vandalised. They could not quote me for new car? but on go compare they could (strange). Then tried charging me £90 for remainder of my policy on a car they had written off? including the cancellation fee? and would not admit they were the ones cancelling my policy as they would not insure my new car! Disgraceful thieves managed to get this reduced to £50 and their excuse was they had to recoup their losses!!! Will avoid like the plague all their companies in future, shops, insurance and funeral AVOID AVOID AVOID Reviewed on: 7th December 2019

Affordable and Effective

Very good pricing and I have never had a cause to complain about the insurance company. Reviewed on: 22nd July 2019

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