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Co-op Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.51 (80 reviews)

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2.51

Based on 80 reviews, last reviewed 25th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

31%

57%

Latest highest rating:

5

The best sales staff ever At 83 years old l have had over55 years of insuring cars and l have never experienced such a good service from the sales staff. they were Caroline,Tra... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Co-Op Insurance never pay out I bought Travel insurance with Co Op I specifically checked I would be covered if I had to cancel my holiday, they confirmed I would be covered catego... Read more Reviewed on: 25th March 2026

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About this product

Co-op car insurance is available with two cover options – third party, fire and theft or comprehensive.

Members get a discount on Co-op car insurance. The discount will only be applied if you’re matched with the membership database during the quote process. This discount is not available for any add-ons you select.

Co-op car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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Co-op Insurance Car insurance reviews (80)

Very bad company. Nil points!!

Rude staff; high premiums; removing your no claims, even after not making a claim, then struggling to get heard! No added extras included in policy. Everyone please do NOT use them. I use 1st Insurance. Cheaper, added extras on the policy and brilliant reviews. If people stop using CO OPERATIVE (the only "co operative" part about them is between them and profit margins). Hopefully their Insurance business will be ended by other and better competing companies! Even after reading bad reviews, noticed that Co "Profit Margin" Op, their complaints dept and CEOs, do not even seem to bother replying to anyone with concerns etc. That says alot! Even a tin of their baked beans would offer a better insurance cover and customer service! CEO and managers, please let your Honest Value Baked Beans manage your business. Even your Co op Dirty Fries would be an improved option. Reviewed on: 19th October 2022

Good customer service

Great car insurance with £50 put on my loyalty card for taking out the car insurance. Person who delt with me over the phone when taking out the insurance explained everything to me and couldn't have been more helpful, also did not have to wait long before my call was answered, what a difference compared to some other companies Reviewed on: 10th October 2022

Easy to arrange

Easy to arrange car insurance through co-op Reviewed on: 22nd September 2022

Competitively priced & ethical

The co-op insurance was one of the cheaper quotes of well known insurers. They are trying to offset our carbon footprint with their insurance. They're a fair brand so I have high hopes Reviewed on: 15th September 2022

Good value cover

Reading my policy wording it appears to be a really good value policy for the amount I pay, and the staff have always been pleasant to deal with. Can't fault them. Reviewed on: 13th September 2022

Great customer service

We need to use the windscreen cover to replace the front windshield. The company recommended by the coop damaged the front camera when they replaced the glass. This meant various safety features such as drivers assist and cruise control no longer worked. The company responsible tried to claim the fault had nothing to do with their work. We contacted the coop and they not only compelled the installers to replace the camera but also offered us a payment in compensation for the inconvenience this caused. It was basically a case of the windscreen fitters word against ours and it was a pleasant surprise to have the support of the insurers who dealt with the situation quickly and without any fuss. Really impressed and grateful. Reviewed on: 12th September 2022

Don't tell them anything

Took away 3 years no claims because I did the right thing and told them there was a minor accident, they didn't have to pay anything out but still took my discount Reviewed on: 30th August 2022

Excellent quote. Big Thanks to Carly

Very helpful. Very competitive prices. Thank you Carly for all the help, you did an amazing job for me. Thank you so so much! Definitely think i owe her a drink! Reviewed on: 27th July 2022

Reaped off

I have just cancel my car insurance policy which has not started yet and have been charged £35. What a bunch of thieving bar stewards Reviewed on: 15th July 2022

100% increase car insurance

for 2022 car insurance increased by virtually 100%, no claims, no convictions nothing has changed with my details 2021 increase was £10 2020 £15 per year, used to recommend eco co-op NEVER AGAIN Reviewed on: 6th July 2022

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