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Co-op Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.49 (77 reviews)

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2.33

Based on 77 reviews, last reviewed 13th May 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

30%

58%

Latest highest rating:

5

I really enjoyed watching this one. I really enjoyed watching this one. The motives and the way they embellish the individual stories of all party's involved keeps you second guessing yo... Read more Reviewed on: 13th May 2025

Latest lowest rating:

1

Same postcode wrong house number cannot get the car... Same postcode wrong house number cannot get the car insurance!!!This is ridiculous!Some more do charged me handling fees £35 for cancellation the 5 mi... Read more Reviewed on: 6th May 2025

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About this product

Co-op car insurance is available with two cover options – third party, fire and theft or comprehensive.

Members get a discount on Co-op car insurance. The discount will only be applied if you’re matched with the membership database during the quote process. This discount is not available for any add-ons you select.

Co-op car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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Co-op Insurance Car insurance reviews (77)

Value for money

I usually shop around but the Co-op has had very good renewal prices and service so I have been with them for over five years now Reviewed on: 4th July 2017

Read the small print

Beware that if you miss a payment that you will be charged £20 over and above your monthly premium. Don't think I'll be renewing my policy when the the time comes.... Reviewed on: 13th May 2017

Dont touch this company

They are a bunch of brain dead idoits who take your money but are very unhelpful customer service and the mangers are even worse they couldn't manage a paper bag Reviewed on: 3rd May 2017

Please dont touch this company your be sorry

I had policy for 11 years which i had 9 years no claims bonus the company stopped my insurance with out letting me know to con me so now restarted it but only give me 5 years no claims discount and they got proof of what i had and still say i cant have it they are defrauding the public please dont use this company read all the reviews Reviewed on: 28th April 2017

Let me down

I don't like any car insurance company if I'm being honest, we are with Diamond at the moment but have to change every year as everyone I've been with hike up their prices,, I will say though cooperative were good for offering a 3 year fixed price but then they let me down by cancelling my policy and trying to make me start all over again with an increased quote when one of my direct debits failed due to me changing bank accounts, I even phoned them up to pay it the day after Reviewed on: 27th February 2017

Very deceptive and dishonest car insurance company

After a long time on the phone with Coop complaints department, nothing was resolved. No apology even though they have now received all the proof info they required, they still would not reinstate my insurance. What pathetic joke of a company would send out important letters non-recorded? Coop Insurance would! What apathetic car insurance company would not bother to phone you or email you to request something important even though they have your details on file? Coop would!!! Other insurers in the past have always emailed me, or phone me. Coop is a joke, I had to take out a brand new policy. Will be taking this up with the FSO to see what they have to say about this... Very disgusted with their service. Reviewed on: 17th December 2016

Dishonest car insurance company out to steal your money

I was insured for just a month before they sent out a letter saying my insurance was cancelled. When I called them up they claimed to have sent out a letter requesting further information which I never received. They have both my mobile number and email address on file which they never bothered to use but instead stole around 30% of my annual premium for that first month. I would not recommend Reviewed on: 11th December 2016

Bullshit

I did one year as a named driver. To make that very one year a REAL ncb i had to do further year under my own policy! In the second year i was told i need to complete 2 years as my own policy. In total 3 years on the second month before a renewal they ask for information i cant provide in the timeframe i therefore have be threatened to give my info by the 28th or have my policy cancelled. I only have one more payment to make!!! My insurance went up for no reason when turning 25. If i am male of female shouldnt matter. Reviewed on: 23rd November 2016

Cheapest Around

I did an online comparison and found Co-op to be a lot cheaper than other & also had a lower excess. Easy to purchase and the online account makes it easy to access your documents. Reviewed on: 13th October 2016

Ok if you don't plan on getting married

My wife and I just got married and we thought we ought update her marital status on the car insurance policy. Only to hear that Co-op can now not insure her. This is not something we read about when going through policy details. Shocking! Reviewed on: 12th October 2016

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