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Co-op Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 2.47 (73 reviews)

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2.25

Based on 73 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

58%

Latest highest rating:

5

Good Customer Service Good customer service, although portal a little difficult to navigate. Reviewed on: 4th September 2024

Latest lowest rating:

1

Just rang co-op car insurance to inform them that I... Just rang co-op car insurance to inform them that I now have points on my licence for speeding. Was appalled that I was immediately charged £25 admini... Read more Reviewed on: 21st February 2024

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About this product

Are you looking for a new car insurance provider? Here at Smart Money People, we collect Co-op car insurance reviews from genuine customers to give you insight into life as a Co-op policyholder. Make an informed decision about your next provider by checking out our reviews.

Co-op offers a variety of insurance policies, providing cover for home, life, business and, of course, motor. Find policies for cars, vans, electric vehicles and young drivers, with exclusive discounts for Co-op members. Co-op’s comprehensive level of cover boasts some additional features provided as standard: see how well Co-op customers rate their insurance policies by reading the Co-op car insurance reviews on Smart Money People.

Perhaps you value precaution with your car insurance policy, looking for breakdown cover and round-the-clock accident recovery? Or maybe you travel overseas with your vehicle and need your policy to extend to other countries across Europe? Co-op car insurance can offer these extras, but how well do its customers rate the policies? Check out our reviews today.

Have you had a Co-op car insurance policy? Whether good or bad, share your experience with others on Smart Money People so we can help people like you make better decisions. Did you use your Co-op membership to obtain a discount on the policy, and if so, was it a notable saving? Did you have to make a claim or have any other experience with the customer service team? Leave a Co-op car insurance review today.

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Co-op Insurance Car Insurance reviews (73)

Let me down

I don't like any car insurance company if I'm being honest, we are with Diamond at the moment but have to change every year as everyone I've been with hike up their prices,, I will say though cooperative were good for offering a 3 year fixed price but then they let me down by cancelling my policy and trying to make me start all over again with an increased quote when one of my direct debits failed due to me changing bank accounts, I even phoned them up to pay it the day after Reviewed on: 27th February 2017

Very deceptive and dishonest car insurance company

After a long time on the phone with Coop complaints department, nothing was resolved. No apology even though they have now received all the proof info they required, they still would not reinstate my insurance. What pathetic joke of a company would send out important letters non-recorded? Coop Insurance would! What apathetic car insurance company would not bother to phone you or email you to request something important even though they have your details on file? Coop would!!! Other insurers in the past have always emailed me, or phone me. Coop is a joke, I had to take out a brand new policy. Will be taking this up with the FSO to see what they have to say about this... Very disgusted with their service. Reviewed on: 17th December 2016

Dishonest car insurance company out to steal your money

I was insured for just a month before they sent out a letter saying my insurance was cancelled. When I called them up they claimed to have sent out a letter requesting further information which I never received. They have both my mobile number and email address on file which they never bothered to use but instead stole around 30% of my annual premium for that first month. I would not recommend Reviewed on: 11th December 2016

Bullshit

I did one year as a named driver. To make that very one year a REAL ncb i had to do further year under my own policy! In the second year i was told i need to complete 2 years as my own policy. In total 3 years on the second month before a renewal they ask for information i cant provide in the timeframe i therefore have be threatened to give my info by the 28th or have my policy cancelled. I only have one more payment to make!!! My insurance went up for no reason when turning 25. If i am male of female shouldnt matter. Reviewed on: 23rd November 2016

Cheapest Around

I did an online comparison and found Co-op to be a lot cheaper than other & also had a lower excess. Easy to purchase and the online account makes it easy to access your documents. Reviewed on: 13th October 2016

Ok if you don't plan on getting married

My wife and I just got married and we thought we ought update her marital status on the car insurance policy. Only to hear that Co-op can now not insure her. This is not something we read about when going through policy details. Shocking! Reviewed on: 12th October 2016

okay until claim made

absolutely okay until you actually need them! the gentleman I initially spoke with was terrible and left me so worried after being rear ended by a car stolen by the insureds son, it's still not sorted out although after speaking with someone else I feel less worried. Reviewed on: 28th August 2016

Best price on performance cars.

When I insured my Porsche Boxster, Co-op Insurance gave me the cheapest quote by a significant amount. Reviewed on: 26th August 2016

CheekyCharges Campaigner

Im a new driver and expected to have a hefty first years insurance... I was really surprised on the comparrison sites co-op was right near the top as the cheapest for the year, as they are a well known brand i decided to go ahead and am really pleased. I even got a years free breakdown cover which save me even more money! Reviewed on: 10th March 2016

Cheeky Charges

when i married i had to change my name on my car insurance policy, and it's awful that charges are made just of admin, it takes seconds to update details. it's ridiculous in this day and age. we have now moved to someone else! Reviewed on: 7th March 2016

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