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Co-op Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.49 (77 reviews)

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2.33

Based on 77 reviews, last reviewed 13th May 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

30%

58%

Latest highest rating:

5

I really enjoyed watching this one. I really enjoyed watching this one. The motives and the way they embellish the individual stories of all party's involved keeps you second guessing yo... Read more Reviewed on: 13th May 2025

Latest lowest rating:

1

Same postcode wrong house number cannot get the car... Same postcode wrong house number cannot get the car insurance!!!This is ridiculous!Some more do charged me handling fees £35 for cancellation the 5 mi... Read more Reviewed on: 6th May 2025

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About this product

Co-op car insurance is available with two cover options – third party, fire and theft or comprehensive.

Members get a discount on Co-op car insurance. The discount will only be applied if you’re matched with the membership database during the quote process. This discount is not available for any add-ons you select.

Co-op car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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Co-op Insurance Car insurance reviews (77)

Coop cancelled my insurance without informing me

When I had insurance with them, they cancelled my insurance without informing me so I was driving uninsured. They also charged me £50 for the privilege! They said they cancelled it because they needed information from me which they never asked for!! Reviewed on: 25th June 2023

Total scam

Last year £66 a month for for comp and road rescue. now they want to charge me £246.00 a month. No accidents or points. Total scam by Coop Reviewed on: 17th June 2023

Co-op Eco insurance

Last year's premium £415 This year's £957 9 years no claims, no claims, no points on license etc. Went to Go compare. Saving £450 Reviewed on: 5th June 2023

i was missold my policy

they promise alot and deliver nothing... do not insure your car with them. Reviewed on: 23rd May 2023

over priced shop around

i have been with this insurer for years and have six years no claims bonus imagine my shock when my renewal price came in at a whopping £860 was this amount for a jag or an aston martin no it was for a ford fiesta zetec 1215cc 5 door harcback, i figured i should be able to shave a couple of hundred quid off this by shopping around, i went to a reputable company which even threw in no claims bonus protection and AA roadside assistanse and recovery the price?, £330 that is a massive saving of £530 for a 15mins online search so a big thu,mbs down for co-op eco insurance. Reviewed on: 19th May 2023

Joke of a company over charging!!

After being with them years, nearly 10 years no claims. They charge me £65 to change address and £227 to change car! Same engine size as before, 15 years old, nothing new. Absolutely ridiculous. All while claiming to be a company that's community minded! Disgusting. Avoid avoid avoid. Reviewed on: 9th February 2023

Awful

They send faulty products and will do the absolute minimum to assist anything you need help with! After 8 calls and on each time asking to up date my email address they failed to do so and offered absolute minimal help installing the Theo box and would not send anyone out to help. The prime example of corporate arrogance as long as they are ticking boxes for themselves. Reviewed on: 12th November 2022

Very bad company. Nil points!!

Rude staff; high premiums; removing your no claims, even after not making a claim, then struggling to get heard! No added extras included in policy. Everyone please do NOT use them. I use 1st Insurance. Cheaper, added extras on the policy and brilliant reviews. If people stop using CO OPERATIVE (the only "co operative" part about them is between them and profit margins). Hopefully their Insurance business will be ended by other and better competing companies! Even after reading bad reviews, noticed that Co "Profit Margin" Op, their complaints dept and CEOs, do not even seem to bother replying to anyone with concerns etc. That says alot! Even a tin of their baked beans would offer a better insurance cover and customer service! CEO and managers, please let your Honest Value Baked Beans manage your business. Even your Co op Dirty Fries would be an improved option. Reviewed on: 19th October 2022

Good customer service

Great car insurance with £50 put on my loyalty card for taking out the car insurance. Person who delt with me over the phone when taking out the insurance explained everything to me and couldn't have been more helpful, also did not have to wait long before my call was answered, what a difference compared to some other companies Reviewed on: 10th October 2022

Easy to arrange

Easy to arrange car insurance through co-op Reviewed on: 22nd September 2022

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