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Co-op Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 2.47 (73 reviews)

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2.25

Based on 73 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

58%

Latest highest rating:

5

Good Customer Service Good customer service, although portal a little difficult to navigate. Reviewed on: 4th September 2024

Latest lowest rating:

1

Just rang co-op car insurance to inform them that I... Just rang co-op car insurance to inform them that I now have points on my licence for speeding. Was appalled that I was immediately charged £25 admini... Read more Reviewed on: 21st February 2024

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About this product

Are you looking for a new car insurance provider? Here at Smart Money People, we collect Co-op car insurance reviews from genuine customers to give you insight into life as a Co-op policyholder. Make an informed decision about your next provider by checking out our reviews.

Co-op offers a variety of insurance policies, providing cover for home, life, business and, of course, motor. Find policies for cars, vans, electric vehicles and young drivers, with exclusive discounts for Co-op members. Co-op’s comprehensive level of cover boasts some additional features provided as standard: see how well Co-op customers rate their insurance policies by reading the Co-op car insurance reviews on Smart Money People.

Perhaps you value precaution with your car insurance policy, looking for breakdown cover and round-the-clock accident recovery? Or maybe you travel overseas with your vehicle and need your policy to extend to other countries across Europe? Co-op car insurance can offer these extras, but how well do its customers rate the policies? Check out our reviews today.

Have you had a Co-op car insurance policy? Whether good or bad, share your experience with others on Smart Money People so we can help people like you make better decisions. Did you use your Co-op membership to obtain a discount on the policy, and if so, was it a notable saving? Did you have to make a claim or have any other experience with the customer service team? Leave a Co-op car insurance review today.

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Co-op Insurance Car Insurance reviews (73)

Good Value

Really easy to take out cover and customise to your requirements. good cover fore a good price. Plus as a Co-op member you get points towards your dividend. Also now and again new customers get £* in coop food vouchers. Over all a very good value. I have not needed to claim yet so I can't comment on their claims performance. Reviewed on: 21st July 2019

NOTHING BAD TO SAY

BUT PREMIUMS GO UP AND UP EVERY YEAR DESPITE MY NEVER HAVING CLAIMED AND TRAVELING LESS THAN 4K MILES PER YEAR Reviewed on: 15th July 2019

Avoid it...

The worst car insurance in the UK !!! I am awaiting my excess back for over 5 months. All the information needed was provided on my part. The other party took it to court and was found guilty, the case is closed, liability determined by court, but I still don't have my money back. I called Aviva and found out that they are also awaiting some information, but Coop never spoke to them in the last 4 months hence being chased Aviva on daily basis. I am a victim but I can not get my money back. You all avoid this Co-Op Insurance Company!!! Reviewed on: 21st June 2019

AVOID !!!!

Worst company ever . Very rude customer service and there black box never works so you will waste your money as they dont turn up . Young drivers stay away ! Reviewed on: 6th June 2019

Don't bother they have messed my no claims up

Really bad the cant be bothered to do any thing if you have a accident so jest don't bother you jest go threw to different departments and they take your no claims away before any thing with out telling you never have I experienced this before don't bother Reviewed on: 3rd June 2019

Charged £35 to cancel insurance just 6 days after I bought it and it hadn't even started yet

Bought Co-Op insurance and paid a £160 deposit. Cancelled it literally just 6 days later before it started and still had to pay £35 admin fee. What is that £35 for? Any other place just gives a full refund, as they haven't provided any kind of service. Such a scam. Reviewed on: 8th March 2019

Read the policy

Insured 3.0 SD V6 SE auto 2019 Discovery with co-op eco insurance, by amending my policy from previous Discovery. Policy emailed to me - referred to the new car ( same model description as above ) as 255bhp. I tried explaining to co-op that the car is 306bhp - no such thing as 255bhp. They said they couldn’t insure me on a 306 bhp - like talking to a brick. I gave up cancelled and got cheaper elsewhere. I’d have been driving uninsured on a non existent car according to the ‘advisor’ Appalling Reviewed on: 1st March 2019

Great product

Had a car hit ours and they paid out no questions asked. Reviewed on: 21st September 2018

A fairly good insurance but could give the extras free to loyal customers

I have been with co-op insurance for years and on the whole am fairly satisfied with them they are reasonably priced and deal with any issues quick and efficiently but I don’t like that after all these years they ask for extra money for all the extras such as breakdown etc for loyal customers this should be included as an incentive to stay with them but unfortunately they don’t think this way although I would recommend them to family and friends and have done but I think recommendations should also be rewarded. Reviewed on: 20th September 2018

A drunk driver wrote off my car, Co-op saved the day

A drunk driver wrote off my car (which was parked on the street). Co-op handled everything for me and paid me out before the other drivers insurance had time to do anything! They made a traumatic experience bearable. I will continue insuring with them Reviewed on: 14th June 2018

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