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Co-op Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.85 (81 reviews)

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2.85

Based on 81 reviews, last reviewed 15th Apr 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

57%

Latest highest rating:

5

The best sales staff ever At 83 years old l have had over55 years of insuring cars and l have never experienced such a good service from the sales staff. they were Caroline,Tra... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

They never pay out made a claim on my travel insurance with co op after having to cancel my holiday when diagnosed with a serious illness. Co Op refused to pay out when... Read more Reviewed on: 15th April 2026

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About this product

Co-op car insurance is available with two cover options – third party, fire and theft or comprehensive.

Members get a discount on Co-op car insurance. The discount will only be applied if you’re matched with the membership database during the quote process. This discount is not available for any add-ons you select.

Co-op car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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Co-op Insurance Car insurance reviews (81)

Dishonest car insurance company out to steal your money

I was insured for just a month before they sent out a letter saying my insurance was cancelled. When I called them up they claimed to have sent out a letter requesting further information which I never received. They have both my mobile number and email address on file which they never bothered to use but instead stole around 30% of my annual premium for that first month. I would not recommend Reviewed on: 11th December 2016

Bullshit

I did one year as a named driver. To make that very one year a REAL ncb i had to do further year under my own policy! In the second year i was told i need to complete 2 years as my own policy. In total 3 years on the second month before a renewal they ask for information i cant provide in the timeframe i therefore have be threatened to give my info by the 28th or have my policy cancelled. I only have one more payment to make!!! My insurance went up for no reason when turning 25. If i am male of female shouldnt matter. Reviewed on: 23rd November 2016

Cheapest Around

I did an online comparison and found Co-op to be a lot cheaper than other & also had a lower excess. Easy to purchase and the online account makes it easy to access your documents. Reviewed on: 13th October 2016

Ok if you don't plan on getting married

My wife and I just got married and we thought we ought update her marital status on the car insurance policy. Only to hear that Co-op can now not insure her. This is not something we read about when going through policy details. Shocking! Reviewed on: 12th October 2016

okay until claim made

absolutely okay until you actually need them! the gentleman I initially spoke with was terrible and left me so worried after being rear ended by a car stolen by the insureds son, it's still not sorted out although after speaking with someone else I feel less worried. Reviewed on: 28th August 2016

Best price on performance cars.

When I insured my Porsche Boxster, Co-op Insurance gave me the cheapest quote by a significant amount. Reviewed on: 26th August 2016

CheekyCharges Campaigner

Im a new driver and expected to have a hefty first years insurance... I was really surprised on the comparrison sites co-op was right near the top as the cheapest for the year, as they are a well known brand i decided to go ahead and am really pleased. I even got a years free breakdown cover which save me even more money! Reviewed on: 10th March 2016

Cheeky Charges

when i married i had to change my name on my car insurance policy, and it's awful that charges are made just of admin, it takes seconds to update details. it's ridiculous in this day and age. we have now moved to someone else! Reviewed on: 7th March 2016

Online insurance quote

I had purchsed car insurance online, it was easy an all my insurance documents were sent to my email an I could also access them online. They gave be a good deal. And I am very happy customer. Reviewed on: 27th December 2015

Not great, but not terrible

Their customer service team is good at what they do, what lets them down is accounting. Several times they took two amounts in a month and getting it refunded was a hassle, so am no longer insured through them. Though usually problems are easily fixed, Hold times on phone was another issues Reviewed on: 28th August 2015

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