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Anna L

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Review of the Co-op Insurance, Car Insurance:
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Great customer service

5
We need to use the windscreen cover to replace the front windshield. The company recommended by the coop damaged the front camera when they replaced the glass. This meant various safety features such as drivers assist and cruise control no longer worked. The company responsible tried to claim the fault had nothing to do with their work. We contacted the coop and they not only compelled the installers to replace the camera but also offered us a payment in compensation for the inconvenience this caused. It was basically a case of the windscreen fitters word against ours and it was a pleasant surprise to have the support of the insurers who dealt with the situation quickly and without any fuss. Really impressed and grateful. Reviewed on: 12th September 2022

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