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Co-op Insurance: Car Insurance reviews

2.26
Based on 73 reviews, last reviewed 4th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
29%
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5%
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7%
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1%
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58%

Latest highest rating:

5

Good Customer Service Good customer service, although portal a little difficult to navigate. Reviewed on: 4th September 2024
Gin's avatar
Gin

Latest lowest rating:

1

Just rang co-op car insurance to inform them that I... Just rang co-op car insurance to inform them that I now have points on my licence for speeding. Was appalled that I was immediately charged £25 admini... Read more Reviewed on: 21st February 2024
Tosh's avatar
Tosh

About this product

Are you looking for a new car insurance provider? Here at Smart Money People, we collect Co-op car insurance reviews from genuine customers to give you insight into life as a Co-op policyholder. Make an informed decision about your next provider by checking out our reviews.

Co-op offers a variety of insurance policies, providing cover for home, life, business and, of course, motor. Find policies for cars, vans, electric vehicles and young drivers, with exclusive discounts for Co-op members. Co-op’s comprehensive level of cover boasts some additional features provided as standard: see how well Co-op customers rate their insurance policies by reading the Co-op car insurance reviews on Smart Money People.

Perhaps you value precaution with your car insurance policy, looking for breakdown cover and round-the-clock accident recovery? Or maybe you travel overseas with your vehicle and need your policy to extend to other countries across Europe? Co-op car insurance can offer these extras, but how well do its customers rate the policies? Check out our reviews today.

Have you had a Co-op car insurance policy? Whether good or bad, share your experience with others on Smart Money People so we can help people like you make better decisions. Did you use your Co-op membership to obtain a discount on the policy, and if so, was it a notable saving? Did you have to make a claim or have any other experience with the customer service team? Leave a Co-op car insurance review today.

Co-op Insurance Car Insurance reviews (73)

Review of the Co-op Insurance, Car Insurance:

A fairly good insurance but could give the extras free to loyal customers

4
I have been with co-op insurance for years and on the whole am fairly satisfied with them they are reasonably priced and deal with any issues quick and efficiently but I don’t like that after all these years they ask for extra money for all the extras such as breakdown etc for loyal customers this should be included as an incentive to stay with them but unfortunately they don’t think this way although I would recommend them to family and friends and have done but I think recommendations should also be rewarded. Reviewed on: 20th September 2018

Would not renew policy after 40 years due to rear windows being tinted

1
Tried to renew my husband's policy after 40 years with the company. Because we had the rear windows tinted they would not renew. We could not even pay an extra premium. Reviewed on: 13th November 2017

Good ethical insurance provider

5
I can't fault the Co-op and the p[ackage and price they offer for car insurance. It's fairly comprehensive (!) and covers all my needs. I especially appreciate having exrensive breakdown cover included for a small additional fee. Reviewed on: 1st October 2017

Good customer service

5
I've been with co-operative for a number of years because they always come up with the best price for my car insurance and if they don't I give them a ring, have a chat with a friendly advisor and they lower the price for me. Can't ask for more than that. Reviewed on: 1st October 2017

Good policy

5
Got £50 in vouchers upon signing up, cover seems very good and good reviews from others Reviewed on: 30th September 2017

Good service and reasonable price

3
Not the best prices but whenever I call I got really good customer service. Polite and friendly staff Reviewed on: 13th September 2017

Value for money

5
I usually shop around but the Co-op has had very good renewal prices and service so I have been with them for over five years now Reviewed on: 4th July 2017

Read the small print

1
Beware that if you miss a payment that you will be charged £20 over and above your monthly premium. Don't think I'll be renewing my policy when the the time comes.... Reviewed on: 13th May 2017

Dont touch this company

1
They are a bunch of brain dead idoits who take your money but are very unhelpful customer service and the mangers are even worse they couldn't manage a paper bag Reviewed on: 3rd May 2017

Please dont touch this company your be sorry

1
I had policy for 11 years which i had 9 years no claims bonus the company stopped my insurance with out letting me know to con me so now restarted it but only give me 5 years no claims discount and they got proof of what i had and still say i cant have it they are defrauding the public please dont use this company read all the reviews Reviewed on: 28th April 2017

Let me down

3
I don't like any car insurance company if I'm being honest, we are with Diamond at the moment but have to change every year as everyone I've been with hike up their prices,, I will say though cooperative were good for offering a 3 year fixed price but then they let me down by cancelling my policy and trying to make me start all over again with an increased quote when one of my direct debits failed due to me changing bank accounts, I even phoned them up to pay it the day after Reviewed on: 27th February 2017
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