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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 10,654 reviews, last reviewed 4th May 2025
50% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Local office in Guisborough is excellent with helpfu... Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025
David E's avatar
David E

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10654)

Review of the Darlington Building Society, Savings:

Middlesbrough branch review

5
I have always had a good service - the staff are always obliging and smiling. Reviewed on: 24th January 2017
S Currie's avatar
S Currie

Local office in Guisborough is excellent with helpfu...

5
Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025
David E's avatar
David E

Poor customer service

1
Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why do you need a copy of the statement where the money is going to???? If I make a bank transfer the details are automatically checked. Really poor service over all. One person tells you to do one thing, then another tells you something else. Not happy. Reviewed on: 4th May 2025
Donna's avatar
Donna

In branch service review

5
Staff are friendly and happy to help with any problems. Reviewed on: 30th April 2025

In branch service review

5
Very friendly staff , asked a few questions to facilitate the transactions. Reviewed on: 30th April 2025

In branch service review

5
Could do without looking at all products when just wanted to transfer, from existing ISA to new one. Reviewed on: 30th April 2025

In branch service review

5
Friendly and helpful staff with expert knowledge. Reviewed on: 30th April 2025

In branch service review

5
Very important to myself as a customer that local access is maintained. Reviewed on: 30th April 2025

Helpful and courteous

5
Whenever I have had dealings with the staff I have found them very helpful. Reviewed on: 30th April 2025
Ann G's avatar
Ann G

In branch service review

5
Keep friendly service always there to help with anything needed. Reviewed on: 29th April 2025

In branch service review

5
The staff are always friendly and knowledgeable. They go through everything thoroughly and are always willing to answer questions. Reviewed on: 29th April 2025

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