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Darlington Building Society: Savings reviews

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4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12127)

Tubwell Row branch review

5
The counter staff referred us to the Pod so we could get a better account, Caroline who looked after us was very good. Friendly and very efficient. Everything was explained well. Reviewed on: 14th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
Pleasant staff who are friendly and welcoming. Caroline Ryan, who I dealt with was very efficient, reassuring and really pleasant to deal with. Thank you! Reviewed on: 13th July 2019
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Tubwell Row branch customer

Tubwell Row branch review

5
Fabulous service. Friendly staff. Reviewed on: 13th July 2019
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Tubwell Row branch customer

Tubwell Row branch review

5
Excellent service couldn't ask for more pleasant treatment Reviewed on: 12th July 2019
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Tubwell Row branch customer

Stockton branch review

5
Lovely to walk in and walk out with a passbook, very convenient Reviewed on: 12th July 2019
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Stockton branch customer

Bishop Auckland branch review

5
Lovely staff, very good and friendly Reviewed on: 12th July 2019
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Bishop Auckland branch customer

Redcar branch review

5
Excellent service answered all questions, Karen very professional, would recommend Reviewed on: 12th July 2019
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Redcar branch customer

Tubwell Row branch review

5
Went through process/requirements easily Reviewed on: 12th July 2019
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Tubwell Row branch customer

Guisborough branch review

5
Lovely staff, very helpful, too hot upstairs though, needs air con. Reviewed on: 12th July 2019
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Guisborough branch customer

excellent friendly service

5
ive recently joined darlington building society as a saver,..i straight away mislaid my passbook...but it was no problem arranging a replacement.., a staff member dealt with me in a very helpful and courteous manner. It was a rare pleasure in these days of automation and anonymity!!!..very impressed.....''good old fashioned service'' thankyou, Richard Williams Reviewed on: 11th July 2019
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richard williams

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